Reg: MSD CRM Technical Architect in CT
Srikanth HCL Global
Role: MSD CRM Technical Architect
Location: Farmington, Connecticut
• 5+ years of MSD CRM Sales & Customer Service experience.
• Knowledge/ experience in MSD Field Services Module is a plus.
• A bachelor’s degree in a filed such as information technology; business
technology or engineering.
• Excellent client management skills
• Experience leading large complex technology projects
• A background in managing global CRM teams and working with offshore teams
• Excellence in communicating and presenting complex information to technical
and non-technical stakeholders
• Working independently with minimal supervision
• Understanding common industry-standard business practices supported by CRM
• Extensive experience with CRM or other business management software;
especially Microsoft Dynamics
• Experience with Software-as-a-Service (SaaS) environments; Microsoft SQL
Server; HTML; Microsoft ASP; Microsoft .NET; etc