Update Ad Account Error

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karci...@spinemedia.com

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Mar 29, 2021, 6:44:46 AM3/29/21
to Outbrain-AmplifyApi
Hello Outbrain Team

Please help us understand what kind of error is hidden behind "Our servers encountered an error while processing your request"
We are trying update blocked sites targeting on ad account level

[2021-03-29 10:38:25] local.ERROR: {"message":"Server error: `PUT https://api.outbrain.com/amplify/v0.1/marketers/XXXXX` resulted in a `500 Server Error` response:
{\"message\":\"Our servers encountered an error while processing your request\"}
","amplify_request_id":["1676cac9-66f8-4af4-a470-f526c99a8420"]}

Other amplify request IDs for different ad accounts:
6e219ceb-a370-4be0-83ca-61b4f7b00fd4
f5c0ef3f-c70c-42ac-98ea-1f97e97ef124
a65137f0-b587-4d75-a78c-f0c001e65217
b1d79480-3a42-4fbc-b33a-8300598512b8
79b80119-08ea-47d2-9a24-1e7e7e0f58e7
2da7da1b-ed5a-432e-a354-b5688e3ee5a4
38dc2ac8-3105-42af-9ade-e887c7eb1d20
48aa4022-e592-47ae-974d-1a96d74750a3

Tal Nanus

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Mar 29, 2021, 11:07:44 AM3/29/21
to karci...@spinemedia.com, Outbrain-AmplifyApi
Hello,

There is indeed a problem, we are investigating and we will let you know when it's fixed.

Sorry for the inconvenience
Tal

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karci...@spinemedia.com

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Mar 30, 2021, 1:58:00 AM3/30/21
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Ok. Thank you!

Tal Nanus

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Mar 30, 2021, 7:13:36 AM3/30/21
to karci...@spinemedia.com, Outbrain-AmplifyApi
Hi again,

We identified the problem and deployed a fix, can you please confirm it looks ok on your end?

Sorry again for the inconvenience
Tal


karci...@spinemedia.com

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Mar 31, 2021, 8:04:12 AM3/31/21
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Hi Tal
I've checked and ad accounts were updated without any errors
Thank you so much!

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