403 Client Error: Forbidden for url:

[Kijimea Team]

Hi, 

since last week we have issues with retrieving data for promotedlinkids and image urls. The error specifies that we have no authorization for that data, however we are obviously only loading data from out Outbrain accounts. Never had this issue before and we are collecting data from the periodic content report since 2 years.

How can we fix it?

[Bryn Whitcomb]

Hi there, 

If you are receiving an authorization error, it's likely that your token has expired. Tokens are only valid for 30 days, so please try generating a new token using one of the methods explained here. 

Let us know if this does not solve the issue!

Best, 

Bryn

On Tue, Feb 10, 2026 at 6:52 AM Kijimea Team <kijimea-v...@emcm-media.com> wrote:

Teads couldn't recognize this email as this is the first time you received an email from this sender kijimea-verwaltung @ emcm-media.com

Hi, 

since last week we have issues with retrieving data for promotedlinkids and image urls. The error specifies that we have no authorization for that data, however we are obviously only loading data from out Outbrain accounts. Never had this issue before and we are collecting data from the periodic content report since 2 years.

How can we fix it?

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[Kijimea Team]

Hi Bryn,

no, this is not the issue. Our token is not expired, we can load data e.g. on campaign level, however for the periodic content report (which we use to get data on ad id level, promoted link id and image url), I get the following error, which tells us that we are not authorized to access an imgae url which comes from our account. How can this happen and how can we solve it. We are using Adverity, a third party tool to connect to the data, the error message does not specify the campaign/account for which the error exists.

[Bryn Whitcomb]

Hi there, 

Thanks for the additional context! Can you share which Amplify user email Adverity is using to access our API?

Best, 

Bryn

To view this discussion visit https://groups.google.com/d/msgid/outbrain-amplifyapi/ca69a827-90a3-42e8-909f-13ed841103ban%40googlegroups.com.