GPX records nothing

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Robert Lienert

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Jun 28, 2019, 6:39:23 AM6/28/19
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Hi and thanks for helping

Phone: Fairphone 2
App: OsmAnd+ 3.3.8
Extention: GPX (Streckenaufzeichnung),

The extention "GPX Tracks recording (Streckenaufzeichnung)" are running well, everything are correctly arranged (Profile "walk", interwall, ...) and I can start / stopp the GPX-Track and say "save the track", but not track recording are running an no track will save in any folder. Please have a look on this screenshot: https://exwm.ch/cloud/index.php/s/s5DQyiJfmz7MEjM (the time is running but nothing is registered). Thanks for any help - Regards, Robert

Robert Lienert

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Jun 28, 2019, 6:41:35 AM6/28/19
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.. and the file direct: osmand_no_track.jpg
osmand_no_track.jpg

P Wat

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Jun 30, 2019, 4:45:01 AM6/30/19
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See if this helps
On my phone, to find and view tracks:-
Hit Menu (Bottom left of screen, 3 horizontal bars)
"My places"  (its the 3rd option from the top on mine)
"Tracks".
"Rec".
All my recent tracks are listed there in date order.
Paul W
==========================

Robert Lienert

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Jun 30, 2019, 4:28:26 PM6/30/19
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Dear Paul

Thanks for your answer.
The same steps are on my phone, but (see screenshot) I can start a new track (recording change to stopp) and nothing happens; Time are always 0:00:00 / Distance are 0 m.
When I tip STOPP, are no new track in the folder Rec (only three old ones).

Any idea?
Thanks
Robert
osmand_no_track_2.png

P Wat

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Jun 30, 2019, 8:18:13 PM6/30/19
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When you are trying to record your track, what colour is the "GPX" button (top right of the map)?
Paul W.

Robert Lienert

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Jul 1, 2019, 2:22:46 AM7/1/19
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On the normals screen the GPX button are gray. When I start the track (tab on the GPX button) he change to red. Please have a look on all steps (new grafic/screenshots). Thanks


Am Freitag, 28. Juni 2019 12:39:23 UTC+2 schrieb Robert Lienert:
osmand_no_track_3.png

Bart Eisenberg

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Jul 1, 2019, 2:40:14 AM7/1/19
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When you press the GPX button and it turns red, the button should also indicate the distance traveled. If it continues to say "GPX", then indeed, no GPX is being recorded.

This sounds like a hardware problem. I know this seems basic, but when you move, do you see your updated current position on the map? Do you see your current position in another GPS program, such as Google Maps?

Robert Lienert

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Jul 1, 2019, 3:51:53 AM7/1/19
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Dear Bart

Yes, when I used OsmAnd or Google Maps and if i move (on foot / by car / by train) then the map position always moves with the current position. So it doesn't indicate a hardware problem to me. What should I read if I started gpx?

Bart Eisenberg

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Jul 1, 2019, 10:57:17 AM7/1/19
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If you're seeing your current location, then you're right, it doesn't seem like a hardware problem. To answer your question, if you start recording a GPX, you should see your distance traveled next to the red indicator on the GPX button. And if you're set up on My places > tracks > Currently recording track, you should see the track itself as you're recording it.

If no better idea is forthcoming, you might take a look at Plugins > Trip recording > Settings, though I'm not sure if any of these would prevent the track from being recorded.

Robert Lienert

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Jul 1, 2019, 11:16:47 AM7/1/19
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Unfortunately the app doesn't give me any of the stretches I put back and also the duration always stays at zero. All other settings I have already checked several times and I see no reason why this should not work. That's why I joined this group and hope for a solution.

I would be pleased about further answers.

But I also ask in the Fairphone community for a solution.

Majka

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Jul 1, 2019, 11:44:09 AM7/1/19
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Can you check that OsmAnd has write access? This is usually the culprit for some phones. Check OsmAnd permissions, on some systems it has to be set manually, the app won't ask for it.

Robert Lienert

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Jul 1, 2019, 12:15:23 PM7/1/19
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Hi Majka

- In the Fairphone OS > Places > OsmAnd+ > authorizations: I give all rights (Cam, Micro, Memory, Places)
  --> no improvement

- In OsmAnd+ (App) > Settings --> what / where I have to adjust something?

Thanks

Majka

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Jul 2, 2019, 3:16:44 AM7/2/19
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On Monday, 1 July 2019 18:15:23 UTC+2, Robert Lienert wrote:

Hi Majka

- In the Fairphone OS > Places > OsmAnd+ > authorizations: I give all rights (Cam, Micro, Memory, Places)
  --> no improvement

Try to restart the phone. The "Memory" authorization should be the correct one.

No idea otherwise.

Robert Lienert

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Jul 2, 2019, 10:32:14 AM7/2/19
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Thanks. After a phone restart are the same problem: perfect live position in the map (travel by bus), start track recording (the recording time always 0.00.00 / meter 0 m) and not track are saved.

I'am open for any answers - thanks.

P Wat

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Jul 2, 2019, 3:57:08 PM7/2/19
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1) Has anyone suggested uninstalling the app, re-installing it, shutting-down the phone and re-starting it?
2) Another (remote?) possibility. - Osmand experts will know. - Is it possible that the tracks are being recorded on some other part of the phone/memory/SD-card/etc?
Paul W
==================

Robert Lienert

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Jul 3, 2019, 9:46:15 AM7/3/19
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I checked:
- App uninstalled / newly installed / disabled and restarted; no improvement
- The problem is not the possible storage location, but that NO track is produced at all. I can start/stop the recording, but nothing is recorded. When the track is running, the distance (despite movement in the train / car / on foot) always remains at "0" and the time (duration) remains constant at "0". At the same time I can follow my moving position on the map.

Bart Eisenberg

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Jul 3, 2019, 10:00:18 AM7/3/19
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Can you record a GPX with a different app?  

Bart Eisenberg

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Jul 3, 2019, 10:02:04 AM7/3/19
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(I'm suggesting this as a diagnostic tool, not a workaround.) 

Robert Lienert

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Jul 3, 2019, 11:01:40 AM7/3/19
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That was a good suggestion from you - thank you.
- I have installed "open gps tracker".
- Then I walked a few meters and created a track without problems (see screenshot / grafic).

So I can definitely rule out that it's the Fairphone. The reason must be in the software of OsmAnd+.
- Do OsmAnd developers read here?
- Or how can I report this problem?

Thanks
open_gps_tracker.png

Bart Eisenberg

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Jul 3, 2019, 11:06:54 AM7/3/19
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The best place to reach the developers to report problems & make feature suggestions is at the project's Github pages: https://github.com/osmandapp/Osmand

Robert Lienert

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Jul 3, 2019, 11:35:51 AM7/3/19
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O.K. - I've never worked with github before. I will try my hand at it.
Thank you very much for your support.
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