Trouble uploading images

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Paul Stalker

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Feb 14, 2024, 9:14:10 AM2/14/24
to Oppia
Hello,

I need to replace slides on a training session I created, but every time I try and upload the amended slides I keep on getting this error message:ERROR MESSAGE.jpg

The slide is exactly the same size as the one currently on my exploration, but will now only upload if it is reduced in size to 60% which is way to small.


Can any one help me resolve this issue?
Class Rep Online Training Slide - Acedemic Representation @ GCU.jpg

Sean Lip

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Feb 15, 2024, 11:20:32 AM2/15/24
to Paul Stalker, Oppia
Hi Paul,

Sorry about this -- thanks for letting us know. How large is your image file size? We do have a size limit for images, so any other way of making your image smaller in file size (e.g. taking a screenshot of it and uploading that, perhaps) should hopefully work.

I agree that the error message is unclear, I'll try to get a bug filed to make it clearer what the file size requirements are.

Thanks,
Sean

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Paul Stalker

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Feb 21, 2024, 8:44:14 AM2/21/24
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Hi Sean, as previously noted the slide I am trying to upload is exactly the same size as all the ones currently on my exploration. I am unable to even upload any of the slides I have previously uploaded an are on my exploration.
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