Openwisp Radius

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Pragati Dumre

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Sep 3, 2024, 8:44:31 AM9/3/24
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Hi,
I hope this message finds you well.

I am writing to bring to your attention an issue we are experiencing with the OpenWISP interface related to accounting sessions.

We have observed that while OpenWISP GUI is correctly showing the number of accounting sessions (e.g., 2 accounting sessions), the detailed information about these sessions is not being displayed in the corresponding table. Specifically:

  • Accounting sessions are being correctly stored in the database.
  • The GUI indicates the presence of accounting sessions.
  • But not displaying table regarding the accounting sessions.

Could you please assist in diagnosing the issue? We are unsure whether this is a problem with data synchronization, display settings, or a potential configuration mismatch.

For your reference, the data is correctly inserted into the database, and the GUI reflects the number of sessions, but the detailed view does not align with the expected data.

Your guidance on resolving this discrepancy would be greatly appreciated.

Thank you for your assistance.

Best Regards,

Pragati Dumre

Federico Capoano

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Sep 4, 2024, 4:34:01 AM9/4/24
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Hi Pregati,

Can you please expand on what you mean with the following?

- "not displaying table regarding the accounting sessions"
- "but the detailed view does not align with the expected data"

A screenshot of what you see accompanied with a description of what you're expecting would help.

Best regards
Federico Capoano


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Pragati Dumre

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Sep 5, 2024, 7:17:39 AM9/5/24
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Hi sir,
PFA screenshot of openwisp GUI.
Here 11 accountings are showing but detailed view of accountings in table is not showing.
Thank You.
Regards,
Pragati Dumre
accounting.png

Federico Capoano

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Sep 5, 2024, 8:55:41 AM9/5/24
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I've never seen anything like this before and I am not sure what kind of misconfiguration is causing this.
In order to help we would need to be able to replicate this in a development environment.

Federico

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