Instead of 'OK' , device health status is showing 'CRITICAL".

[Sailaja Ungati]

I am trying to register devices in openwisp server.Device is getting registered successfully and health status is coming 'OK' but after some seconds, the device health status is showing 'CRITICAL' (device is not reachable). At this point i am able to ping the device but health status is CRITICAL.

Please suggest some solutions.

Thank you in advance

[Federico Capoano]

Double check that the device has a management IP set.

If it doesn't have a management IP set, please read this documentation section carefully:

https://openwisp.io/docs/dev/user/vpn.html

I hope this helps.

Federico

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[Sailaja Ungati]

I am using private network(devices and openwisp are in same network) and tried setting management IP in my settings.py file by doing
OPENWISP_CONTROLLER_MANAGEMENT_IP_ONLY = FALSE

but still I am facing the same issue.
Kindly give suggestion

[Federico Capoano]

In that case the system will ignore the management IP field and use the "last IP" field, check if the value you get in the last IP field is pingable from your server.

Best regards

Federico Capoano

To view this discussion, visit https://groups.google.com/d/msgid/openwisp/40450965-a4a8-45ed-8b5b-ef5f7319602en%40googlegroups.com.