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We’ve had a similar problem. Siemens change the (I think) modality set for the series from XA image (dose card) to structured report (RDSR). Our PACS (Carestream) uses the series modality to decide if it will show the images, so the dose card becomes invisible if an RDSR is sent. Carestream more or less refused to fix it on their end.
You can, however, get the RDSR to display in the reports window on Carestream PACS, which is our plan for resolving this. It will need some user retraining and it is absurd that Carestream can’t sort it, but it is what it is.
Jon
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