ImportError: DLL load failed: The specified module could not be found ---> When running demos\hazard\AreaSourceClassicalPSHA\job.ini

[Abdollah Vaez Shoushtari]

Hello Dears

I have the following error when run an OpenQuake job.ini file: (It is so appreciated if you could guide me on how to solve this problem)

Thank you Dears 

Traceback (most recent call last):
  File "d:\program files\openquake engine\python3.6\lib\runpy.py", line 193, in _run_module_as_main
    "__main__", mod_spec)
  File "d:\program files\openquake engine\python3.6\lib\runpy.py", line 85, in _run_code
    exec(code, run_globals)
  File "D:\Program Files\OpenQuake Engine\python3.6\Scripts\oq.exe\__main__.py", line 9, in <module>
  File "d:\program files\openquake engine\python3.6\lib\site-packages\openquake\commands\__main__.py", line 51, in oq
    importlib.import_module(modname)
  File "d:\program files\openquake engine\python3.6\lib\importlib\__init__.py", line 126, in import_module
    return _bootstrap._gcd_import(name[level:], package, level)
  File "<frozen importlib._bootstrap>", line 994, in _gcd_import
  File "<frozen importlib._bootstrap>", line 971, in _find_and_load
  File "<frozen importlib._bootstrap>", line 955, in _find_and_load_unlocked
  File "<frozen importlib._bootstrap>", line 665, in _load_unlocked
  File "<frozen importlib._bootstrap_external>", line 678, in exec_module
  File "<frozen importlib._bootstrap>", line 219, in _call_with_frames_removed
  File "d:\program files\openquake engine\python3.6\lib\site-packages\openquake\commands\abort.py", line 23, in <module>
    from openquake.commonlib import logs
  File "d:\program files\openquake engine\python3.6\lib\site-packages\openquake\commonlib\logs.py", line 25, in <module>
    from openquake.baselib import zeromq, config, parallel, datastore
  File "d:\program files\openquake engine\python3.6\lib\site-packages\openquake\baselib\zeromq.py", line 19, in <module>
    import zmq
  File "d:\program files\openquake engine\python3.6\lib\site-packages\zmq\__init__.py", line 47, in <module>
    from zmq import backend
  File "d:\program files\openquake engine\python3.6\lib\site-packages\zmq\backend\__init__.py", line 40, in <module>
    reraise(*exc_info)
  File "d:\program files\openquake engine\python3.6\lib\site-packages\zmq\utils\sixcerpt.py", line 34, in reraise
    raise value
  File "d:\program files\openquake engine\python3.6\lib\site-packages\zmq\backend\__init__.py", line 27, in <module>
    _ns = select_backend(first)
  File "d:\program files\openquake engine\python3.6\lib\site-packages\zmq\backend\select.py", line 26, in select_backend
    mod = __import__(name, fromlist=public_api)
  File "d:\program files\openquake engine\python3.6\lib\site-packages\zmq\backend\cython\__init__.py", line 6, in <module>
    from . import (constants, error, message, context,
ImportError: DLL load failed: The specified module could not be found.

--

Abdollah Vaez Shoushtari

International Relations & Development Unit Director

KOHRANG INDUSTRIAL GROUP

www.kohranggroup.com

in...@kohranggroup.com

Ph.D, Engineering Seismology and Earthquake Engineering Research (e-SEER) Group,

Department of Structure and Materials, Faculty of Civil Engineering, Universiti Teknologi Malaysia,

81310 Skudai, Johor Bahru, Malaysia

Mobile (WhatsApp): +98 913 117 8872

Instagram: @abdollah.vaez.shoushtari

[Daniele Viganò]

Dear User,

we are unfortunately not able to reproduce your issue with the OpenQuake Engine 3.7.0 for Windows, running on Windows 10.

Could you please:

• Provide the version of the Engine you are testing
• Try to uninstall it, remove C:\Program Files\OpenQuake Engine manually if the folder is still existing
• Reinstall the Engine from https://downloads.openquake.org/pkgs/windows/oq-engine/OpenQuake_Engine_3.7.0-1.exe

Best regards,
Daniele

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DANIELE VIGANÒ | System Administrator | Skype dennyv85 | +39 0382 5169882

GLOBAL EARTHQUAKE MODEL | working together to assess risk

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[Abdollah Vaez Shoushtari]

Dear  Daniele

I am using OpenQuake Engine 3.7.0-1. My operating system is Windows 10, 64 Bit.

Dear Daniele, actually, I did not have this problem (ImportError: DLL load failed: The specified module could not be found) when I was using OpenQuake 3.5.

Would you please send the .exe format of OpenQuake 3.5 that I can install it again? (or please send me the OpenQuake 3.5 download link)

Your contribution is highly appreciated.

Thank you Daniele

I am waiting for your kind reply.

Regards

To view this discussion on the web visit https://groups.google.com/d/msgid/openquake-users/8ca02e02-2f7d-a49c-8a74-0c8d56235100%40openquake.org.

[Daniele Viganò]

Dear Abdollah,

you can find all the OpenQuake Engine installers (also for legacy releases) here https://downloads.openquake.org/pkgs/windows/oq-engine/

Have you also checked your antivirus log (if you have any) to see if some DLLs are maybe locked by it.

Cheers,
Daniele

To view this discussion on the web visit https://groups.google.com/d/msgid/openquake-users/CABbBHGb103fvH62fK2sKkCxMFtZsvFfdvqqA0dC5NKLg3yqjPA%40mail.gmail.com.

[Abdollah Vaez Shoushtari]

Hello Dear Daniele

Thank you for your kind replies.

The problem (DLL load failed) was solved by installing the previous version of OpenQuake (version 3.5.2) on windows.

Your contributions are so appreciated.

Best Regards 

To view this discussion on the web visit https://groups.google.com/d/msgid/openquake-users/061206da-f273-3f36-2e78-202d8c4b0637%40openquake.org.