Citrix Password Reset

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Donald Weber

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Jun 22, 2021, 3:54:46 PM6/22/21
to Onondaga-Listserve (Onondaga-Listserve@googlegroups.com), Tax Collectors and Receivers Lstsere (taxcollectorsandreceivers@googlegroups.com), Brianna Kelly, Carol Holbrook, Charles Garbutt Jr., Cyndi McRussell, James Mahaney, Mary Beth Togni, Amie Wilkinson
Hi All,

We are requiring all folks to change their passwords every 90 days.
We would like all RPSv4 Citrix users to change their passwords now before we require this in a few weeks.

IMPORTANT:
Once you change your password, please log off Citrix and disconnect from the CISCO VPN.

Wait at least 10 minutes before logging back into the CISCO VPN and Citrix application with your new password.

To avoid any issues of being locked out, many folks change their password once they are done for the day!


How to Change your password in Citrix

1. Log on to the Onondaga County Citrix Web Site:
http://10.200.15.10/Citrix/Xenweb/

2. Next to your Name, Click on down arrow and select 'Change Password'. Your username is displayed automatically. (DO NOT CHANGE!)

3. You must Enter your current password before entering the new password!


Don't forget to meet the Password Requirements Below!

*** Can NOT use any of your last 10 passwords!***

1. All passwords will require a minimum length of 8 characters.

2. Password must not contain username or first/last name.

3. Passwords must contain a minimum 3 of the 4 categories below:

- Uppercase characters (A through Z)

- Lowercase characters (a through z)

- Numeric digits (0 through 9)

- Special Characters (for example ~ ! @ # $ % ^ & )


Attached is a pdf file with images on how to change your password and the password requirements.


If you have any questions, problems or concerns please call the IT helpdesk at 435-4750.



Donald Weber, Director
Real Property Tax Services
Onondaga County
421 Montgomery St, 15th Floor
Syracuse, New York 13202
Change your Password in Citrix.pdf

assessor clerk

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Jun 22, 2021, 4:05:12 PM6/22/21
to Donald Weber, Onondaga-Listserve (Onondaga-Listserve@googlegroups.com), Tax Collectors and Receivers Lstsere (taxcollectorsandreceivers@googlegroups.com), Brianna Kelly, Carol Holbrook, Charles Garbutt Jr., Cyndi McRussell, James Mahaney, Mary Beth Togni, Amie Wilkinson

Okay, so we need to change our password for Citrix, what about RPS?

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Donald Weber

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Jun 22, 2021, 4:06:33 PM6/22/21
to Penny Ceratt, Onondaga-Listserve (Onondaga-Listserve@googlegroups.com), Tax Collectors and Receivers Lstsere (taxcollectorsandreceivers@googlegroups.com), Brianna Kelly, Carol Holbrook, Charles Garbutt Jr., Cyndi McRussell, James Mahaney, Mary Beth Togni, Amie Wilkinson
Just Citrix.




Donald Weber, Director
Real Property Tax Services
Onondaga County
421 Montgomery St, 15th Floor
Syracuse, New York 13202


From: onondaga-...@googlegroups.com <onondaga-...@googlegroups.com> on behalf of assessor clerk <assess...@townofelbridge.com>
Sent: Tuesday, June 22, 2021 4:06 PM
To: Donald Weber <Donal...@ongov.net>; Onondaga-Listserve (Onondaga-...@googlegroups.com) <onondaga-...@googlegroups.com>; Tax Collectors and Receivers Lstsere (taxcollector...@googlegroups.com) <taxcollector...@googlegroups.com>; Brianna Kelly <Briann...@ongov.net>; Carol Holbrook <CarolH...@ongov.net>; Charles Garbutt Jr. <Charles...@ongov.net>; Cyndi McRussell <CyndiMc...@ongov.net>; James Mahaney <JimMa...@ongov.net>; Mary Beth Togni <MaryBe...@ongov.net>; Amie Wilkinson <AmieWi...@ongov.net>
Subject: RE: Citrix Password Reset
 

NOTICE: This email originated from outside of Onondaga County's email system. Use caution with links and attachments.

assessor clerk

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Jun 22, 2021, 4:07:13 PM6/22/21
to Donald Weber, Onondaga-Listserve (Onondaga-Listserve@googlegroups.com), Tax Collectors and Receivers Lstsere (taxcollectorsandreceivers@googlegroups.com), Brianna Kelly, Carol Holbrook, Charles Garbutt Jr., Cyndi McRussell, James Mahaney, Mary Beth Togni, Amie Wilkinson
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