This message was sent to the following 2 people: ona-co...@googlegroups.com, paulre...@googlemail.com. Replying to this email will notify them. |
||
Hi Paul, George. |
||
|
||
|
|
This message was sent to the following 2 people: ona-co...@googlegroups.com, paulre...@googlemail.com. Replying to this email will notify them. |
Dear Paul, George. |
|
||
On Tue, Mar 1, 2022 at 09:14 AM, "George Kiiru Kamau" <george.ki...@ona.intercom-mail.com> wrote: |
|
|
|
|
Hello Tyler, Thank you for contacting us and we apologize for the issue you are facing. Could try refreshing and confirm if Google Sheets is now updated? Also, you can disconnect and create a new connection and confirm if the records are updated. Let me know in case you have further queries. Regards, Jenn |
|
Jenn Ona |
|
|
You received this message because you are subscribed to a topic in the Google Groups "Ona Community" group.
To unsubscribe from this topic, visit https://groups.google.com/d/topic/ona-community/2ln_jZWEr0Q/unsubscribe.
To unsubscribe from this group and all its topics, send an email to ona-communit...@googlegroups.com.
To view this discussion on the web visit https://groups.google.com/d/msgid/ona-community/f48c43a4-d8fe06b9-1689315817-63366200415517%40outbound.intercom.ona.io.
|
|
We have not encountered this before but I will consult and follow up with our technical team on the issue. At the moment you can use the workaround. |
|
Jenn Ona |
|
|
|
|
|
|
|
|
Hello Tyler, I am writing to give you an update that our technical team is still looking into this issue and I shall get back to you with feedback once I get it. Regards, Jenn |
|
Jenn Ona |
|
|
|
Could you please test again on your end if changes are updated on the Google Sheets when you delete records? |
|
Jenn Ona |
On Fri, Jul 28, 2023 at 11:08 AM, Jenn from Ona <jka...@ona.io> wrote:
|
--
You received this message because you are subscribed to a topic in the Google Groups "Ona Community" group.
To unsubscribe from this topic, visit https://groups.google.com/d/topic/ona-community/2ln_jZWEr0Q/unsubscribe.
To unsubscribe from this group and all its topics, send an email to ona-communit...@googlegroups.com.
To view this discussion on the web visit https://groups.google.com/d/msgid/ona-community/552aee34-ac4bfc7f-1690534288-63366200415517%40outbound.intercom.ona.io.
|
|
Thank you for your feedback. Glad it is working okay. |
|
Jenn Ona |
|
On Fri, Jul 28, 2023 at 19:16 PM, Tyler Depke <tyler...@gmail.com> wrote: |
|
|
|
|
|
|
|
To view this discussion on the web visit https://groups.google.com/d/msgid/ona-community/f9bb4106-af533148-1690785547-63366200415517%40outbound.intercom.ona.io.
|
|
Hello Tyler, Thank you for contacting us. I have noticed this message was sent a couple of hours ago. Could you confirm whether the records are showing now? Regards, Evans |
|
Evans Ona |
|
--
Collect, Analyze and Share Data - https://ona.io/
---
You received this message because you are subscribed to a topic in the Google Groups "Ona Community" group.
To unsubscribe from this topic, visit https://groups.google.com/d/topic/ona-community/2ln_jZWEr0Q/unsubscribe.
To unsubscribe from this group and all its topics, send an email to ona-communit...@googlegroups.com.
To view this discussion on the web visit https://groups.google.com/d/msgid/ona-community/5d9a6fef-85fc7742-1692947872-63366200415517%40outbound.intercom.ona.io.
|
|
Hello Tyler, Could you confirm whether right now there are updates to the Google Sheet? Regards, Evans |
|
Evans Ona |
|
--
Collect, Analyze and Share Data - https://ona.io/
---
You received this message because you are subscribed to a topic in the Google Groups "Ona Community" group.
To unsubscribe from this topic, visit https://groups.google.com/d/topic/ona-community/2ln_jZWEr0Q/unsubscribe.
To unsubscribe from this group and all its topics, send an email to ona-communit...@googlegroups.com.
To view this discussion on the web visit https://groups.google.com/d/msgid/ona-community/3e10f727-94fc79de-1693203071-63366200415517%40outbound.intercom.ona.io.
|
|
Hello Tyler, Glad the records were updated. However, I wanted to point out that the update delay may be caused by the large number of media files in your form. Have you noticed the same on other forms that may not have media files? Regards, Jenn |
|
Jenn Ona |
|
--
Collect, Analyze and Share Data - https://ona.io/
---
You received this message because you are subscribed to a topic in the Google Groups "Ona Community" group.
To unsubscribe from this topic, visit https://groups.google.com/d/topic/ona-community/2ln_jZWEr0Q/unsubscribe.
To unsubscribe from this group and all its topics, send an email to ona-communit...@googlegroups.com.
To view this discussion on the web visit https://groups.google.com/d/msgid/ona-community/f686001a-23107699-1693225634-63366200415517%40outbound.intercom.ona.io.