Getting "'to field was blank" when it is not blank - e-mails won't sent

476 views
Skip to first unread message

Wicked Munchkinland

unread,
Jun 17, 2021, 3:10:46 PM6/17/21
to NV Form Mule Add-on
"No emails will be sent given the values of your current data, merge conditions, and send status." "Error: "To:" field in template was blank." The "to" field shows the correct e-mail address in the previews. Why would it think it's blank and not work?

Joseph Schmidt

unread,
Jun 17, 2021, 5:36:14 PM6/17/21
to nv-form-m...@googlegroups.com
Double check the set up.  The script is trying to tell you something.  Is the To: a fixed email or from a merge tag?



On Thu, Jun 17, 2021 at 3:10 PM Wicked Munchkinland <munchkin...@gmail.com> wrote:
"No emails will be sent given the values of your current data, merge conditions, and send status." "Error: "To:" field in template was blank." The "to" field shows the correct e-mail address in the previews. Why would it think it's blank and not work?

--
You received this message because you are subscribed to the Google Groups "NV Form Mule Add-on" group.
To unsubscribe from this group and stop receiving emails from it, send an email to nv-form-mule-ad...@googlegroups.com.
To view this discussion on the web visit https://groups.google.com/d/msgid/nv-form-mule-add-on/8011b926-55e9-4862-a9ea-1d0be1bb26f0n%40googlegroups.com.

Wicked Munchkinland

unread,
Nov 9, 2021, 10:36:08 PM11/9/21
to NV Form Mule Add-on
It is a merge tag. But it shows up correctly in the preview. 

Joseph Schmidt

unread,
Nov 11, 2021, 1:40:04 AM11/11/21
to nv-form-m...@googlegroups.com
 Are you sure the <<value>> matches a title of a column?
To view this discussion on the web visit https://groups.google.com/d/msgid/nv-form-mule-add-on/12b56bff-2af5-464a-8cb1-a006ee3e2e23n%40googlegroups.com.

Kurt

unread,
Nov 11, 2021, 2:46:06 PM11/11/21
to NV Form Mule Add-on
This is similar to a problem I was having. When I tried to duplicate the problem in a simpler sheet it went away. 

I was getting the TO field blank error, but when I looked in the preview, the field had data. I was using a fairly convoluted formula to populate the field. My suspicion is that it was taking too long to get the data into the field and Formmule was executing before it completed. I replaced the convoluted formula with a simpler one and (I had done this for a completely different reason, but none-the-less) this made the problem go away.
Reply all
Reply to author
Forward
0 new messages