Build / preview templates screen not loading

[Christopher Letourneau]

I need to edit one of my templates but the screen titles Biuild / Preview templates will not load. i just get the spinning wait icon. Thoughts?

thank you,

Chris

[Joseph Schmidt]

See the note in the description of the group/forum.

Go through all of the steps to be sure formmule is setup correctly.

Let me know if you have any questions.

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[Kaylene Baker]

Hi, I am having the same issue. All templates are set up correctly, tried using incognito mode, clearing the cache, etc. 

Thanks

Kaylene

[Joseph Schmidt]

Did you use the tool mentioned in the description of the group/forum?

To view this discussion on the web visit https://groups.google.com/d/msgid/nv-form-mule-add-on/73bb42a7-dc95-4016-b7fd-c590d9deddd4n%40googlegroups.com.

[Kelly B]

I am having the same issue and I DID look at the video and links at the beginning of this group and followed all of those steps. No errors were found on my spreadsheet. I, like other users, have used the same form/spreadsheet for several years now and never had this problem. I plan to check with our IT team, but I feel like I am without options as of right now.