formMule is no longer automatically sending out e-mails
187 views
Skip to first unread message
Jack Dai
Jul 22, 2024, 2:01:51 PM7/22/24
to NV Form Mule Add-on
Since the template error was fixed last month, I’ve noticed a consistent issue across five different spreadsheets I’ve been using:
Every time you open the extension, it seems like the settings aren’t being persisted, as the menu option reverts back to "Open/Get user key...". However, if you simply click the "Open" button and then close it immediately, all menu options become available. After that, if you click the "preview and send all" option, the emails will be sent out correctly.
Every time you open the extension, it seems like the settings aren’t being persisted, as the menu option reverts back to "Open/Get user key...". However, if you simply click the "Open" button and then close it immediately, all menu options become available. After that, if you click the "preview and send all" option, the emails will be sent out correctly.
You need to manually do this for any trigger options to work.
Thanks for your help!
Thanks for your help!
Joseph Schmidt
Jul 23, 2024, 1:26:32 AM7/23/24
to nv-form-m...@googlegroups.com
Try turning the triggers off. Close FormMule and then open FM and turn the triggers on.
--
You received this message because you are subscribed to the Google Groups "NV Form Mule Add-on" group.
To unsubscribe from this group and stop receiving emails from it, send an email to nv-form-mule-ad...@googlegroups.com.
To view this discussion on the web visit https://groups.google.com/d/msgid/nv-form-mule-add-on/0cc7892c-8eab-40ae-969a-e42ab62e803fn%40googlegroups.com.
Kris Soetemans
Jul 23, 2024, 3:38:12 PM7/23/24
to nv-form-m...@googlegroups.com
I think it has always been like that, no?
Op ma 22 jul 2024 om 20:01 schreef Jack Dai <jack.j...@gmail.com>
Joseph Schmidt
Jul 23, 2024, 3:42:41 PM7/23/24
to nv-form-m...@googlegroups.com
It should send emails based on the triggers that are set.
To view this discussion on the web visit https://groups.google.com/d/msgid/nv-form-mule-add-on/CAHHrvHrAqK7Rj_RcWC61XF3M4DJFwno4UWFMOTjsB4nVcH3mrw%40mail.gmail.com.
Masten-Byers, Jill
Jul 23, 2024, 3:56:00 PM7/23/24
to nv-form-m...@googlegroups.com
For me, the Template set up page stopped working during this last fiasco. My templates still exist in the previews, but the setup page has the number of templates but then only one box below for the template names and send conditions which are not editable. Currently one of my triggers is not working, but there doesn't seem to be a way to fix it. It had previously been working fine.
So frustrating because I use this form a lot.
Jill Masten-Byers
Associate Registrar, NCSSM Morganton
Associate Registrar, NCSSM Morganton
Goodwin 2106
NORTH CAROLINA SCHOOL OF SCIENCE AND MATHEMATICS
901 Burkemont Avenue | Goodwin Hall | Morganton, NC 28655 | 828.347.9115
Igniting innovation, cultivating community. | NCSSM.EDU
To view this discussion on the web visit https://groups.google.com/d/msgid/nv-form-mule-add-on/CAPWPTOTWA29go5SPP8hoK1r2goJR860pppTy_4Xi%3DH5KGn6%3DeQ%40mail.gmail.com.
Joseph Schmidt
Jul 23, 2024, 4:00:17 PM7/23/24
to nv-form-m...@googlegroups.com
There is a link in the description of the group. There was a change months ago that caused problems if there were certain conditions in the titles of the columns.
Follow that link and you should be taken to a spreadsheet that has a file to be copied to your spreadsheet to identify the issues. Be sure to read the directions sheet in that spreadsheet.
Let me know if you have any questions.
To view this discussion on the web visit https://groups.google.com/d/msgid/nv-form-mule-add-on/CADGkQ3zYSjNaxTrrG0catKvLVNif%3DnjhuqknRCWegn9ZOUmtTw%40mail.gmail.com.
Masten-Byers, Jill
Jul 23, 2024, 4:06:40 PM7/23/24
to nv-form-m...@googlegroups.com
Thanks for all of your help Joe. I've used your field checker almost every time I create a new sheet to use with form mule.
Jill Masten-Byers
Associate Registrar, NCSSM Morganton
Associate Registrar, NCSSM Morganton
Goodwin 2106
NORTH CAROLINA SCHOOL OF SCIENCE AND MATHEMATICS
901 Burkemont Avenue | Goodwin Hall | Morganton, NC 28655 | 828.347.9115
Igniting innovation, cultivating community. | NCSSM.EDU
To view this discussion on the web visit https://groups.google.com/d/msgid/nv-form-mule-add-on/CAPWPTOQqXHv-%2Bkw65hu4p_b%3DsmR7%3DTA8_Aj6Ox0Ubde01xPduw%40mail.gmail.com.
Joseph Schmidt
Jul 23, 2024, 4:31:11 PM7/23/24
to nv-form-m...@googlegroups.com
When triggers are not working you have to go through all of the steps. My tool locates most errors.
Make sure to use the original names for the templates.
To view this discussion on the web visit https://groups.google.com/d/msgid/nv-form-mule-add-on/CADGkQ3z682Y7T3O%3DmAR_%3Dneq6DxcX4yrTa3yOK22yBXZtDDDyQ%40mail.gmail.com.
Jack Dai
Jul 23, 2024, 8:06:05 PM7/23/24
to NV Form Mule Add-on
I will posting the follow up question I sent to Joe here again.
It seems toggling the trigger on and off did the trick. Although the menu option still defaults to "Open" when reopening the file, I can live with that.
However, I also have a few files that do not use either the form or timer trigger but instead rely on the "Send" condition of a column value. For instance, there's a column called "Send Notification" where the value can be Yes or No. This value is calculated based on the current date and time in relation to a datetime column in the spreadsheet. How can I reset these?
Joseph Schmidt
Jul 23, 2024, 11:51:42 PM7/23/24
to nv-form-m...@googlegroups.com
Go through the setup from step one. There are only three ways to run formmule. Form trigger, time trigger or manually.
I guessing there is a time trigger set to run hourly. You have to have the calculations set to run when the spreadsheet is closed.
To view this discussion on the web visit https://groups.google.com/d/msgid/nv-form-mule-add-on/5a6e897c-5f0a-4a38-95d1-a439063eb430n%40googlegroups.com.
Reply all
Reply to author
Forward
0 new messages