Autocrate share doesn't work

[Assistudio Perboni Sas - Underwriting Agency]

I set trigger on form and a time trigger for once every hour, I see when I have a new submit merge work well but doesn't share. Before share worked but now doesn't.

What I have to do?

[ete...@gmail.com]

do you mean that an email is not sent with the pdf attachment? If so what text is showing in the Document Merge Status column for the affected rows?

[Joseph Schmidt]

What is in the status column of a row that didn't share?  If it has a <<nerge tag>> then that tag doesn't match a column title.

Joe Schmidt

 GLUA...@gmail.com

New Visions Blog Entry - Joe Schmidt

On Tue, Apr 26, 2022 at 6:45 AM Assistudio Perboni Sas - Underwriting Agency <api...@assistudioperboni.it> wrote:

I set trigger on form and a time trigger for once every hour, I see when I have a new submit merge work well but doesn't share. Before share worked but now doesn't.

What I have to do?

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[Assistudio Perboni Sas - Underwriting Agency]

the status colums is " Document successfully created; Document successfully merged; !!Error Sending Emails: Indirizzo email non valido: ("my email"); Run via form trigger as ...; Timestamp: May 4 2022 9:15 AM  " but this mail is mine and I don' understand why is not valid.

Monica

[ete...@gmail.com]

Is the email you are sending from now the same email that you say used to share successfully? If not change back to using the email that previously worked

[Assistudio Perboni Sas - Underwriting Agency]

Yes, is the same email that I used before when it worked successfully.

[ete...@gmail.com]

are you logged in using the same email address that was used to set the job up?

[Joseph Schmidt]

Can you share the status exactly like it is in the status column?

Where are you putting the email address?  As a column of data (merge tag) or directly distribution list.

I would try removing your email address and retyping it.  

Can you provide some screenshots of where you are putting your email address and the error message?

Joe Schmidt

 GLUA...@gmail.com

New Visions Blog Entry - Joe Schmidt

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