"only available for google apps accounts, not gmail users.

581 views
Skip to first unread message

董于嘉

unread,
Jul 5, 2021, 9:42:04 PM7/5/21
to NV Autocrat Add-on
i have a problem. when i follow the instructions, on page 8 "share docs & send emails", when i was about to set the emails, there will be a warning that says "only available for google apps accounts, not gmail users. " and that's probably why when I finished the merge, the document don't automatically send to my recipients. 
please let me know how to fix it. thanks. 

董于嘉

unread,
Jul 5, 2021, 9:53:01 PM7/5/21
to NV Autocrat Add-on
here are the screenshots. 
董于嘉 在 2021年7月6日 星期二上午9:42:04 [UTC+8] 的信中寫道:
autocrat 1.png
autocrat 2.png
autocrat 3.jpg

Joseph Schmidt

unread,
Jul 5, 2021, 10:37:58 PM7/5/21
to nv-autocr...@googlegroups.com
Select a different option.  A doc cannot be shared with someone that doesn't have a Google account.  Share as a PDF attachment.



On Mon, Jul 5, 2021 at 9:42 PM 董于嘉 <jdpd...@cyhs.tp.edu.tw> wrote:
i have a problem. when i follow the instructions, on page 8 "share docs & send emails", when i was about to set the emails, there will be a warning that says "only available for google apps accounts, not gmail users. " and that's probably why when I finished the merge, the document don't automatically send to my recipients. 
please let me know how to fix it. thanks. 

--
You received this message because you are subscribed to the Google Groups "NV Autocrat Add-on" group.
To unsubscribe from this group and stop receiving emails from it, send an email to nv-autocrat-add...@googlegroups.com.
To view this discussion on the web visit https://groups.google.com/d/msgid/nv-autocrat-add-on/c3997bf3-96a0-4f68-b3da-340f5cd34670n%40googlegroups.com.

董于嘉

unread,
Jul 6, 2021, 12:59:12 AM7/6/21
to NV Autocrat Add-on
hi, i did chose "pdf" please look at my photo. 
i just don't understand why the system can't send my pdf to my recipients automatically., and why is there the message ""only available for google apps accounts, not gmail users. "" thanks. 

glua...@gmail.com 在 2021年7月6日 星期二上午10:37:58 [UTC+8] 的信中寫道:
autocrat 2.png

Christopher Johnston

unread,
Jul 6, 2021, 2:15:37 AM7/6/21
to nv-autocr...@googlegroups.com
Hi 

just checking 
1, are you sure the email addresses correct
2, check for spaces (the heading "your email" if it has a space at the end then the auto crat will not recognise it as your tag does not.

Regards

 

Chris Johnston

HPC Plaza Supervisor

G4S Secure Solutions (UK) Ltd.

EDF Hinkley Point C Nuclear New Build

Wick Moor Drove, Nr Bridgwater, Somerset, TA5 1UF





Please consider the environment before printing this email.
*********************************************************************
This communication may contain information which is confidential, personal and/or privileged. It is for the exclusive use of the intended recipient(s).
If you are not the intended recipient(s), please note that any distribution, forwarding, copying or use of this communication or the information in it is strictly prohibited. If you have received it in error please contact the sender immediately by return e-mail. Please then delete the e-mail and any copies of it and do not use or disclose its contents to any person.
Any personal views expressed in this e-mail are those of the individual sender and the company does not endorse or accept responsibility for them. Prior to taking any action based upon this e-mail message, you should seek appropriate confirmation of its authenticity.
This message has been checked for viruses on behalf of the company.
*********************************************************************


G4S Regional Management (UK&I) Limited, Registered in England No. 3189802.
G4S Care and Justice Services (UK) Limited, trading as G4S Central Government Services, Registered in England No. 390328.
G4S Health Services (UK) Limited, Registered in England No. 5121608.
G4S Government and Outsourcing Services (UK) Limited, trading as G4S Outsourcing Services, Registered in England No.3175173.
G4S Facilities Management (UK) Limited, Registered in England No. 3333860.
G4S Investigation Solutions (UK) Limited, Registered in England No. 3749819.
G4S Monitoring Technologies Limited, Registered in England No. 2626613.
G4S Ordnance Management Limited, Registered in England No. 7068855.
G4S Risk Management Limited, Registered in England No. 1540857.
G4S Secure Solutions (Iraq) Limited, Registered in England No.5128617.
G4S Risk Consulting Limited, Registered in England No. 4047630.
The Registered office of all the above companies is 46 Gillingham Street, London ,England, SW1V 1HU

G4S Aviation Services (UK) Limited, Registered in England No. 2837136.
G4S Secure Solutions (UK) Limited, Registered in England No. 1046019.
G4S Security Services (UK) Limited, Registered in England No.2380900.
G4S Cash Solutions (UK) Limited, Registered in England No.354883.
G4S Cash Centres (UK) Limited, Registered in England No.1485104.
G4S Bullion Solutions (UK) Limited, Registered in England No.7860383.
The Registered office of all the above companies is 2nd Floor, Chancery House, St Nicholas Way, Sutton, Surrey, SM1 1JB.

Christopher Johnston

unread,
Jul 6, 2021, 2:17:59 AM7/6/21
to nv-autocr...@googlegroups.com
it is not recognising the TAG "your email" so there must be something different in the header from the tag and the need to be exact. 

Regards

 

Chris Johnston

HPC Plaza Supervisor

G4S Secure Solutions (UK) Ltd.

EDF Hinkley Point C Nuclear New Build

Wick Moor Drove, Nr Bridgwater, Somerset, TA5 1UF


On Tue, Jul 6, 2021 at 5:59 AM 董于嘉 <jdpd...@cyhs.tp.edu.tw> wrote:

董于嘉

unread,
Jul 6, 2021, 2:33:40 AM7/6/21
to NV Autocrat Add-on
thank you so much! i deleted the space, and it worked!!!!! hooray!!! 
best, 
jenny 

Christopher Johnston 在 2021年7月6日 星期二下午2:17:59 [UTC+8] 的信中寫道:

董于嘉

unread,
Jul 6, 2021, 2:50:47 AM7/6/21
to NV Autocrat Add-on
now i have another question. how to show chinese characters?
my autocrat is only successful when we type in English. however, when my students want to type in their Chinese names, the final pdf file will show a complete blank there... can anyone help me solve this problem? thanks! 

董于嘉 在 2021年7月6日 星期二下午2:33:40 [UTC+8] 的信中寫道:

董于嘉

unread,
Jul 6, 2021, 3:07:01 AM7/6/21
to NV Autocrat Add-on
now it's strange. before, i can merge a good pdf, but I couldn't receive the file. now I can receive the file, but I can't have the name shown on it anymore, even if I type my name in English. 
here are the screenshots. 

董于嘉 在 2021年7月6日 星期二下午2:50:47 [UTC+8] 的信中寫道:
autocrat 4.png
autocrat 5.png

Christopher Johnston

unread,
Jul 6, 2021, 4:18:20 AM7/6/21
to nv-autocr...@googlegroups.com
There is no reason why the chinese writing shouldnt merge. I have just attempted it myself.
Please check each header and tag and make sure that they are identical (for example there is no extra space before, middle or end of the words).


Regards

 

Chris Johnston

HPC Plaza Supervisor

G4S Secure Solutions (UK) Ltd.

EDF Hinkley Point C Nuclear New Build

Wick Moor Drove, Nr Bridgwater, Somerset, TA5 1UF


Christopher Johnston

unread,
Jul 6, 2021, 4:20:51 AM7/6/21
to nv-autocr...@googlegroups.com
If this does not work I can have a look at it for you if you like but you would have to share it with me (google sheet and template not the Google form).

Regards

 

Chris Johnston

HPC Plaza Supervisor

G4S Secure Solutions (UK) Ltd.

EDF Hinkley Point C Nuclear New Build

Wick Moor Drove, Nr Bridgwater, Somerset, TA5 1UF


董于嘉

unread,
Jul 6, 2021, 8:41:39 AM7/6/21
to NV Autocrat Add-on
i don't know why, but now it's fixed, and all my students got their own one. thanks! 

Christopher Johnston 在 2021年7月6日 星期二下午4:20:51 [UTC+8] 的信中寫道:
Reply all
Reply to author
Forward
0 new messages