RapidSSL wildcard - Issuer of this certificate could not be found

[Max Coder]

Hi,


I imported it into the Exchange server. But there is a warning for the certificate as follows.

    Issuer of this certificate could not be found

Issued by : RapidSSL TLS RSA CA G1

Issuer:
CN = RapidSSL TLS RSA CA G1
OU = www.digicert.com
O = DigiCert Inc
C = US

My question: How do I find the Root CA and intermediate certificates here?


ROOT CA : DigiCert Global Root G2

[Michael B. Smith]

I have never seen the full certificate bundle NOT available at the cert download location.

Get Outlook for Android

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From: ntsys...@googlegroups.com <ntsys...@googlegroups.com> on behalf of Max Coder <maxc...@gmail.com>
Sent: Thursday, November 20, 2025 2:33:27 PM
To: ntsysadmin <ntsys...@googlegroups.com>
Subject: [ntsysadmin] RapidSSL wildcard - Issuer of this certificate could not be found

 

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[Philip Elder]

RapidSSL is all we do via www.gogetssl.com.

 

There are two e-mail deliveries that come in post approval.

 

Both contain the full certificate set when completing the CSR in IIS.

 

The subsequent export from the Computer Certificate Store to .PFX would include the Private Key.

 

We have never had an issue with the certificate chain in all the years we’ve been working with GGS (they were sketch when they first started but we jumped ship on GoDaddy because no more discount codes and $95US for a certificate was just stupid).

 

Philip Elder MCTS

Senior Technical Architect

Microsoft High Availability MVP

MPECS Inc.

E-mail: Phili...@mpecsinc.ca

Phone: +1 (780) 458-2028

Web: www.mpecsinc.com

Blog: blog.mpecsinc.com

Twitter: Twitter.com/MPECSInc

Teams: Phili...@MPECSInc.Cloud

 

Please note: Although we may sometimes respond to email, text and phone calls instantly at all hours of the day, our regular business hours are 8:00 AM - 5:00 PM, Monday thru Friday.

 

From: ntsys...@googlegroups.com <ntsys...@googlegroups.com> On Behalf Of Max Coder

Sent: Thursday, November 20, 2025 12:33
To: ntsysadmin <ntsys...@googlegroups.com>

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