Can't run adduser with Error: Unknown error while authenticating

[Ben Big]

Hi I can't run adduser to update a package to npm. I tried multiple times with my old password and try a password reset, and it never works with the same error.

Any thoughts?

In advance, thanks

Here's the log:

0 info it worked if it ends with ok
1 verbose cli [ '/usr/bin/nodejs', '/usr/bin/npm', 'adduser' ]
2 info using n...@1.3.10
3 info using no...@v0.10.25
4 verbose adduser before first PUT { name: 'benabel',
4 verbose adduser   salt: 'XXXXX',
4 verbose adduser   password_sha: 'XXXXX',
4 verbose adduser   email: 'bbi...@gmail.com',
4 verbose adduser   _id: 'org.couchdb.user:benabel',
4 verbose adduser   type: 'user',
4 verbose adduser   roles: [],
4 verbose adduser   date: '2015-10-06T08:39:47.849Z' }
5 verbose url raw /-/user/org.couchdb.user:benabel
6 verbose url resolving [ 'https://registry.npmjs.org/',
6 verbose url resolving   './-/user/org.couchdb.user:benabel' ]
7 verbose url resolved https://registry.npmjs.org/-/user/org.couchdb.user:benabel
8 info trying registry request attempt 1 at 10:39:47
9 http PUT https://registry.npmjs.org/-/user/org.couchdb.user:benabel
10 http 400 https://registry.npmjs.org/-/user/org.couchdb.user:benabel
11 verbose adduser back [ [Error: Unknown error while authenticating : -/user/org.couchdb.user:benabel],
11 verbose adduser   { ok: false, error: 'Unknown error while authenticating' },
11 verbose adduser   '{"ok":false,"error":"Unknown error while authenticating"}' ]
12 error Error: Unknown error while authenticating : -/user/org.couchdb.user:benabel
12 error     at RegClient.<anonymous> (/usr/share/npm/node_modules/npm-registry-client/lib/request.js:272:14)
12 error     at Request.self.callback (/usr/lib/nodejs/request/index.js:148:22)
12 error     at Request.EventEmitter.emit (events.js:98:17)
12 error     at Request.<anonymous> (/usr/lib/nodejs/request/index.js:896:14)
12 error     at Request.EventEmitter.emit (events.js:117:20)
12 error     at IncomingMessage.<anonymous> (/usr/lib/nodejs/request/index.js:847:12)
12 error     at IncomingMessage.EventEmitter.emit (events.js:117:20)
12 error     at _stream_readable.js:920:16
12 error     at process._tickCallback (node.js:415:13)
13 error If you need help, you may report this log at:
13 error     <http://github.com/isaacs/npm/issues>
13 error or email it to:
13 error     <np...@googlegroups.com>
14 error System Linux 3.16.0-50-generic
15 error command "/usr/bin/nodejs" "/usr/bin/npm" "adduser"
16 error cwd /home/ben/Documents/git/nodebb-plugin-katex
17 error node -v v0.10.25
18 error npm -v 1.3.10
19 verbose exit [ 1, true ]

[Aria Stewart]

On Tuesday, October 6, 2015 at 10:29:10 AM UTC-4, Ben Big wrote:

Hi I can't run adduser to update a package to npm. I tried multiple times with my old password and try a password reset, and it never works with the same error.

You may want to contact npm support at sup...@npmjs.com

However, I can spot what's wrong: you're using npm 1.3. 1.4 is the minimum working version (though end of life), and 2.x is now receiving few updates and 3.x is where all future development goes.

You appear to be using distribution packaging, so I'd suggest using the nodejs packages from https://github.com/nodesource/distributions to get similar system integration without being so far behind that everything is broken.