SYNC ISSUE / Different Tasks on every device

[Frank]

I use MLO on PC, Android, and iOS Devices. Every device is using the same sync profile. Every device is showing something different. Only the pc version is up to date. I would like to overwrite every device with the PC Tasks. And then all devices should synchronize automatically in every direction. I thought about creating a new sync profile. 

What shoud i do? Resetting SYNC did not work. 

THANK YOU

[Alyona (MLO Support)]

Please create new local profiles on Android and iOS and connect them to your current Cloud file which is connected to the PC tasks. Follow the instructions:

In MLO-Windows, double-check what your current Cloud file is:
menu Synchronization -> Configuration -> MLO Cloud

On Android:

1. Create a new blank profile:
open menu->Scroll to bottom->Tap the current profile->Tap "new profile"-> enter the new profile name.
2. Connect it to your Cloud file which is connected to your PC tasks:

• open Settings-> Synchronization-> MLO Cloud
• enable Cloud Pairing-> Enter your Cloud login credentials-> Tap 'Test connection' to initiate the account verification.
• Select the Cloud file
  
• Tap "Sync".

On iOS (same as on Android):

1. Create a new blank profile:
open menu->Scroll to bottom->Tap the current profile->Tap "new profile"-> enter the new profile name.
2. Connect it to your Cloud file:

• open Settings-> Synchronization-> MLO Cloud
• Enter your Cloud login credentials-> Tap 'Test connection' to initiate the account verification.
• Select the Cloud file which is connected to your PC tasks
  
• Tap "Sync".

Done. If the issue still persists, please send the logs to sup...@mylifeorganized.net:

MLO on Windows: Tools- >Options- >Troubleshooting- >Export Logs- >Send a received archive to MLO support.
MLO iOS/Android: Settings-Troubleshooting-Send logs.

[Frank]

Thank you very much that helped. So far everything looks good.