The user account has been locked because the max number...

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Daniel Estill

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Mar 11, 2015, 10:57:40 AM3/11/15

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Hi,

I no longer can use Cloud sync due to this problem. I've tried resetting my password many times, for months and nothing works.

The message that is showing is:

"Could not login to server. Server response: "The user account has been locked because the max number of invalid logon attempts reached. Please try again later (not sooner than in 60 minutes.)"

I waited way longer than 60 minutes, tried to reset the password but nothing works.

Thank you for any hint.

Daniel

Alexandra Borovytskaya

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Mar 11, 2015, 10:58:47 AM3/11/15

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Please send you cloud ID to support email address and I will have look. Thanks!

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