Hi, Nat.
There have been times when someone gets this error without there being any actual problem, so it’s okay to go ahead and sync. There are other times when it is the first clue of something serious happening, and gives you a chance to avoid serious data loss. I am not sure that this advice is perfect but you are looking for quick help so here it is:
DO NOT ALLOW ANY SYNCS TO PROCEED
Back up everything you can on both sides
Now, if you have an old backup you consider to be correct, restore it. Otherwise, examine your tasks on both sides, especially in areas where you have been working recently. Pick one side or the other to be the one you like best.
If you like the desktop profile best, create a new empty profile on your phone and open it, while opening the existing profile on the desktop
If you like the phone profile best, create a new empty profile on your desktop, while opening the existing profile on the phone
On the desktop, in File>Synchronization, create a new sync profile that uses a new cloud file in your existing cloud account. Run a sync.
On the phone, in Settings>synch, connect to the new cloud file you just made and run a sync.
Sync once more on the desktop. Done.
-Dwight
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