Outlook Linking Issue

[Jason Graham]

Hi All,

I have searched this forum looking for an answer to my question unsuccessfully, so if it is already posted out there I apologize.

I have previously been running the latest version of MLO on a windows 8 laptop.

Previously I have been dragging my outlook 2013 emails into MLO and this then creates a link in the MLO task, that once clicked, reopens the email.  Unlike other posts, my emails still opened even after I had moved them to a new outlook folder - however this is not the issue.

1 month ago I upgraded to windows 8.1 - nothing else changed.  Now when I drag an email to MLO and click the email links, MLO returns the following error, regardless if the email is in the original folder from where I dragged it or if is has been moved to a new folder. The error is:

"Could not execute Outlook0000000000 (bunch of numbers) There is no application associated with the given file name extension"

As this is one of the main features I use, it has made MLO virtually useless to me!

I am very computer savvy and have tried everything other than uninstalling and re-installing MLO.

I am hoping someone else has experienced this issue and been able to resolve it?

I look forward to any suggestions.  Thanks in advance.

Jason Graham.

[Jason Graham]

Anyone have any ideas??

[Dwight Arthur]

Hi, Jason. I can't comment on your issue because I have no experience with Windows 8. But it does sound like a bug. If you are not getting the answers you need from this user forum, you could try reporting it to the support people at MLO, by sending them an email at sup...@mylifeorganized.net

Good luck

-Dwight

[Alexandra Borovytskaya]

Hi Jason,

Please check these links: http://www.mylifeorganized.net/products/my-life-organized/faq.htm#CannotConnectToOutllook

https://groups.google.com/forum/#!topic/myLifeOrganized/eBCUNrUDdt8

https://groups.google.com/forum/#!topic/mylifeorganized/u75UjGQPzbw 

--
You received this message because you are subscribed to the Google Groups "MyLifeOrganized" group.
To unsubscribe from this group and stop receiving emails from it, send an email to mylifeorganiz...@googlegroups.com.
To post to this group, send email to mylifeo...@googlegroups.com.
Visit this group at http://groups.google.com/group/mylifeorganized.
To view this discussion on the web visit https://groups.google.com/d/msgid/mylifeorganized/bd0fc58f-0823-453f-8014-f3aeec71bcbb%40googlegroups.com.
For more options, visit https://groups.google.com/d/optout.

--
Best Regards,

Alexandra Borovytskaya

[Jason Graham]

Thanks Alexandra and Dwight.

Most of those link aply to syncing with Outlook, which I don't do.

I try sending an email to MLO support and will post back here once I get a response. Thanks again!

[Limbic]

On Wednesday, 26 March 2014 03:49:55 UTC+1, Jason Graham wrote:

Thanks Alexandra and Dwight.

Most of those link aply to syncing with Outlook, which I don't do.

I try sending an email to MLO support and will post back here once I get a response. Thanks again!

I also get this problem now, bit with Windows 10. Did anyone get a resolution?

/JD

[aartemyev]

It looks like Outlook 2013 doesn't register an outlook protocol anymore. Take a look on this article to solve that - https://it.knightnet.org.uk/2014/06/outlook-2013-url-protocol-handler.html

[Alex G]

Hi Jason,

I'm not able to give you any advice to fix your problem but just for information, i don't experience the same problem.

I'm using MLO-Windows on windows10 with office 2013 64bits and the drag and drop works fine for me.

Regards, Alex