Android anomoly

[Marianne Davids]

Hi

I don’t know if this the correct forum for this, but I have a problem concerning the Android app.

In short, I duplicated the “Active Actions” filter (because I wanted to experiment with it and I didn't want to interfere with the original), and found a unexpected anomaly

The copy seemed to include inactive actions, specifically those with the context associated with it closed, whereas the original excluded them

I then tried copying the “Active by Context” filter and it did the same thing

I must stress that the filter criteria for both the original and the copy, in each case, were identical, as you would expect from a straight copy

The anomaly didn't happen when I tried it with the desktop version, the copy (of Active Actions) worked the same way as the original, as you would anticipate from a copy

I would be keen to know if I am missing something with the Android app, so any insight would be most welcome or even if someone could point me to the right forum for this

I apologise if this has been answered before, I'm relatively new to this site, but if so, could someone kindly point me to the answer

Thank you in advance

Marianne

[Alyona (MLO Support)]

I could not replicate the issue. Does anybody else get the same?

[Dwight Arthur]

Marianne, it sounds as though your Android system has closed context processing disabled. From any to-do list, tap on the three-dot icon at the bottom right to expand the bottom menu, then select "context filter" which is shown as a funnel with an at-sign.

When the context filter page comes up, look at about the second line for a toggle called "include closed contexts " the toggle should be off to match the behaviour of your windows system. My theory is that this toggle is on in your Android and off in your windows
-Dwight

[Marianne Davids]

Thanks so much Dwight, it worked exactly as you said. I am very grateful for you taking the time to answer

Marianne