Outline View on Android Confused.

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Joseph Wager

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Aug 24, 2014, 5:44:16 PM8/24/14
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When checking off tasks on my Android Tablet (Nexus 7 2013) the outline view gets confused & replicates tasks outside of their original outline hierarchy (see attachment: Android Outline.png).  When I sync with the desktop the outline there looks like I would expect it to (Attachment: Desktop Outline.PNG). 

This effect does not appear to be related to checking of the task in question, nor does it appear to affect the "Active Actions" list view, but it does render the Outline view on the Android awkward to use.

Has anyone else experienced this phenomenon?  Is there an explanation/fix?
Desktop outline.PNG
Android Outline.png

Dwight Arthur

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Aug 28, 2014, 5:22:19 PM8/28/14
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Hi, Joseph.

I have extensively used MLO on Windows and Android and I've never seen anything like what you are showing us.

Your desktop image looks pretty normal. You have a completed copy of a task next to an uncompleted repeating copy of the same task. I like to inhibit creation of completed copies of repeating tasks, but that's just my preference.

Your Android image seems wrong. There is a non-repeating copy of a repeating task that's not near the repeating copy and even more strangely, the copy isn't marked completed.

Questions:
1. What sync mechanism are you using?

2. I would expect that after a sync, the two platforms would show identical views. If you sync both sides again do the views converge?

3. Could you prepare a script with step-by-step instructions that other people could follow to see if we can reproduce the problem?

Joel Azaria

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Aug 28, 2014, 6:24:51 PM8/28/14
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Very strange behavior.  If I had to guess I'd guess some kind of corruption to the android profile.

I would try to create a new empty profile on android and then sync down fresh from the cloud.  Same behavior?  

If it does then I'm guessing you found some sort of bug and should follow through Dwight's instructions and see if anyone else can reproduce it.

Hth.
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<Desktop outline.PNG>
<Android Outline.png>

Joseph Wager

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Sep 3, 2014, 7:12:32 PM9/3/14
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Dwight,

I am using a wi-fi sync to the desktop.  The screen shots were taken immediately after a sync, so, no, they do not converge.  I have had the problem since I started using the product, so I cannot describe how to reproduce the problem, since it has always been there.

Based on a suggestion from another respondent, I synced the Android with the desktop, backed up that profile, cleared the data on the Android and resynced from the desktop. That seems to have cleared up the issue.  At least I haven't seen it reoccur in several days.

Thanks

Joseph Wager

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Sep 3, 2014, 7:13:22 PM9/3/14
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Thanks for the suggestion about trying a new profile.  That seems to have worked.
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