WARNING: Could not find uninstall info for AdobeFlashPlayer

[alpo...@rfschools.com]

Hello, 
I've worn out my options and am wondering what I'm doing wrong.

Adobe was included in Manage Installs of my 'common' software manifest.  I moved Adobe to 'managed uninstalls' for the manifest but when I run it I get the following error:

WARNING: Could not find uninstall info for AdobeFlashPlayer

Logs show:

** Processing manifest AHP for managed_uninstalls

    * Processing manifest item AdobeFlashPlayer for removal

    Looking for all items matching: AdobeFlashPlayer...

    Adding item AdobeFlashPlayer, version 32.0.0.465 from catalog testing...

    Adding item AdobeFlashPlayer, version 32.0.0.445 from catalog testing...

    Adding item AdobeFlashPlayer, version 32.0.0.453 from catalog testing...

    Considering item AdobeFlashPlayer-32.0.0.465 for removal info

    Checking receipts...

WARNING: Could not find uninstall info for AdobeFlashPlayer.

    * Processing manifest item AdobeFlashPlayer-32.0.0.465 for removal

    AdobeFlashPlayer has already been processed for removal.

Any suggestions are appreciated.   Thanks in advance.

[Nick McSpadden]

You need to have one of the keys in the pkginfo tell it what to do about uninstalling: 
https://github.com/munki/munki/wiki/Supported-Pkginfo-Keys

If it doesn't have an uninstall_method, Munki won't know how to uninstall it. Depending on what the uninstall method is, you may need to use other keys to provide more info. The default value for `uninstallable` is true, so you don't need to explicitly set it unless you are setting it to false.

uninstall_method	string	Possible values: removepackages, remove_copied_items, remove_app, uninstall_script, remove_profile, one of the "Adobe*" removal methods, or the absolute path to a local script.
uninstall_script	string	Script that performs an uninstall.
uninstaller_item_location	string	Used with Adobe removal methods that require an uninstaller package.
uninstallable	boolean	If true, this item can be successfully uninstalled by Munki.

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Nick McSpadden
nmcsp...@gmail.com

[John McAllister]

I removed FlashPlayer from our repo and added Adobe Flash Player Install Manager as an install.  Adobe Flash Player Install Manager removes FlashPlayer from the Macs.

To me - simple solution for removing Flash.

Downloaded Adobe Flash Player Install Manager from Adobe website and ran munkiimport to add it to our repo.

Hope this helps

[alpo...@rfschools.com]

Thanks for the suggestions.  Changing/adding the keys did trick. 

Didn't know that the Flash installer will also do the trick!  Good find.

[alpo...@rfschools.com]

Hi,

I thought that changing the key would do the trick but after some testing it did not.  Right now my Munki client machines don't have Adobe installed (the app is not showing in Applications or Applications/Utilities nor is it showing in System Preferences) but when I run Munki the logs show that it's still installed and using version 32.0.0.465.   What would be the best way to clean this up so Munki stops seeing it as still installed?  Also, Is it right to edit files in /Library/Managed Installs/ and /Logs or is all the editing done on the Munki server.  I'm realizing I don't know Munki very well.

Thanks,