Mooltipass not responding

[Micheal Wilkinson]

So my mooltipass (Mini BLE) no longer shows anything on screen, neither when putting in the smart card or when plugging into the PC. The PC can still see it but I cannot do anything with it. 
1. Is there a way I can reset it and maybe bring it back to life
2. Is there a way to pull a backup off it without user input (I don't believe so)

[mathieu...@gmail.com]

Hello,

I'm guessing the device is stuck... could you perform a hard reboot by:

- unplugging the device from USB

- pressing the wheel for 30 seconds

- connecting it back to USB

Mathieu

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[Micheal Wilkinson]

That did it, thank you so much, I am still going to buy myself a spare just in case

[mathieu...@gmail.com]

Could you update it to bundle v12? that should prevent it from happening again :)

[Micheal Wilkinson]

Yes, will do.