(We've been there... I don't/didn't have a backup.)
The original one wasn't backed up.
I (eventually) decided to get the SECOND one out of the box and use it.
This entailed a whole new adventure with the ORIGINAL card in the SECOND machine.
(This is still ongoing)
So, NEW CARD, NEW DEVICE.
I was logging in and noticed that with the Mooltipass plugged in and "working" I wasn't seeing the requester.
I then realised that I had since remove the APP and I realised I needed to re-install the APP for the browser.
That there are 4 things found in the app list.
Has someone stolen the name MOOLTIPASS ?
(See above picture)