What could be cause of this?

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Girishchandra Y

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Aug 8, 2017, 9:53:27 AM8/8/17

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name: 'MongoError',

message: 'connection 4 to cluster0-shard-00-00-purfj.mongodb.net:27017 closed'

Wan Bachtiar

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Aug 17, 2017, 3:28:58 AM8/17/17

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Hi Girish,

I assumed this is related to connecting to your MongoDB Atlas deployment. It would help others to help you if you could provide the following :

What are you connecting to Atlas with ? mongo shell or drivers ?
Could you post the command that you use that generates the error message above
Where do you see this error message ?

If you are still having trouble connecting to MongoDB Atlas, you could also open a private ticket on MongoDB Atlas Support page (While logged in Atlas cluster page, follow the ‘Support’ link on the bottom left hand corner).