Hi,
Let me correct an inaccuracy that I made in my earlier reply. Instead of saying
"...if you were trying to start MongoDB as a 32 bit process..."
I should have said
"...if you were trying to connect to the mongod server through the mongo shell as a 32 bit process...". Maybe the mongo shell cannot run in a 32 bit command prompt. It might be a 64 bit process in addition to the server. I don't know.
There are 2 different ways to start the mongod server itself, which is one of the big reasons why I referred you to the installation documentation. You can do a little checking and discover how the server was installed and whether it starts as a service or on the command line. You can furthermore check whether the the server is running, by googling on how to check the status of a running process in Windows 10. You can check whether it was started but died, as well. I can't remember off the top of my head, but these are hints for you.
Then you can also check for another simple thing. Was the port number changed? Check the mongod.cfg file to discover what port the mongod server was told to connect to. You might need to connect to a different port than 27017. You can also check the Windows Firewall to find out if it shut down the port that mongod is listening on. If it has, then the server process will die, too, so you need to make sure the mongod port is open and available to the server for use e.g. it is not being shut down.
With some detective work I think you can find the cause of the issue.
Thanks
Bob