Service Temporarily Unavailable...?

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Kate Freund

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Oct 21, 2023, 7:57:26 PM10/21/23
to GNPS Discussion Forum and Bug Reports
When I try to load the GNPS page, I get the following message:  "The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later." I've been getting this message for 2 days - is GNPS down for maintenance right now?

Lợi Trịnh Lai

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Oct 23, 2023, 5:17:58 AM10/23/23
to Kate Freund, GNPS Discussion Forum and Bug Reports
Hello everyone. I find myself in the same situation, unable to access the GNPS website (https://gnps.ucsd.edu) at the moment. I hope this issue gets resolved promptly. Thank you for your understanding.

On Sun, Oct 22, 2023 at 6:57 AM 'Kate Freund' via GNPS Discussion Forum and Bug Reports <molecular_networ...@googlegroups.com> wrote:
When I try to load the GNPS page, I get the following message:  "The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later." I've been getting this message for 2 days - is GNPS down for maintenance right now?

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Ainsely Lewis

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Oct 23, 2023, 1:34:55 PM10/23/23
to Lợi Trịnh Lai, Kate Freund, GNPS Discussion Forum and Bug Reports

Josh Henkin

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Oct 23, 2023, 3:10:36 PM10/23/23
to Ainsely Lewis, Lợi Trịnh Lai, Kate Freund, GNPS Discussion Forum and Bug Reports
I think it might be early days to say that it's completely working again.

While seemingly there was a window where the site was accessible again today -- at least on my end because I was able to submit a job -- it then ended, seemingly incomplete without an email message, with an error seemingly because of ongoing site maintenance. The GNPS site was also inaccessible for me last Friday and all throughout this past weekend.

Internal Server Error GNPS.png
Service Temporarily Unavailable GNPS.png

Ainsely Lewis

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Oct 23, 2023, 3:11:48 PM10/23/23
to Josh Henkin, Lợi Trịnh Lai, Kate Freund, GNPS Discussion Forum and Bug Reports
You are right, Josh. It was premature as I sent a job in that was completed. 

Now it is not accessible. 
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