"An unexpected error has occurred. Please forward the following info to the developers:"

[maxrmo...@gmail.com]

Got this message when I went to load up Mnemosyne this morning. Any suggestions?

An unexpected error has occurred.
Please forward the following info to the developers:
Traceback (innermost last):
File "mnemosyne", line 155, in <module>
File "mnemosyne\libmnemosyne\__init__.pyo", line 171, in initialise
File "mnemosyne\libmnemosyne\__init__.pyo", line 251, in activate_components
File "mnemosyne\libmnemosyne\logger.pyo", line 22, in activate
File "mnemosyne\libmnemosyne\logger.pyo", line 175, in archive_old_log
KeyError: 'upload_science_logs'

[Peter Bienstman]

Please delete C:\users\max\AppData\Roaming\Mnemosyne\config and then update to the release candidate of 2.3 to prevent this error from reoccurring:

http://users.ugent.be/~pbienst/pub/mnemosyne-2.3-RC1-setup.exe

Peter

> -----Original Message-----
> From: mnemosyne-...@googlegroups.com [mailto:mnemosyne-
> proj-...@googlegroups.com] On Behalf Of maxrmo...@gmail.com
> Sent: 04 April 2014 13:30
> To: mnemosyne-...@googlegroups.com
> Subject: [mnemosyne-proj-users] "An unexpected error has occurred.
> Please forward the following info to the developers:"
>
> Got this message when I went to load up Mnemosyne this morning. Any
> suggestions?
>
> An unexpected error has occurred.
> Please forward the following info to the developers:
> Traceback (innermost last):
> File "mnemosyne", line 155, in <module>
> File "mnemosyne\libmnemosyne\__init__.pyo", line 171, in initialise File
> "mnemosyne\libmnemosyne\__init__.pyo", line 251, in
> activate_components File "mnemosyne\libmnemosyne\logger.pyo", line 22,
> in activate File "mnemosyne\libmnemosyne\logger.pyo", line 175, in
> archive_old_log
> KeyError: 'upload_science_logs'
>

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[jeremyjr...@gmail.com]

Thank you,

I got it to open, but it reverted back to a much older 'history' of my database.

I think you mentioned that Mnemosyne automatically creates backups. In my 'backups' folder, however, the latest backup I have is from Feb 2013. Am I looking in the wrong folder?

Thanks again,

Jeremy

[maxrmo...@gmail.com]

Worked perfectly. Thanks!

[Peter Bienstman]

I assume you're looking in the wrong place, which is probably why
deleting the config did not work.

I forgot you're on a USB key, so make sure to look there, as well as
in any folder named 'backups' you can find on any of your drives.

Good luck!

Peter

Citeren jeremyjr...@gmail.com:

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[jeremyjr...@gmail.com]

I got everything back. Thank you!