Program not opening successfully on Mac

[anthony...@gmail.com]

Hi - could someone please help me? Each time I try opening the recently downloaded 2.3.5 version on my Mac I'm told to Terminate or go to Control. In Control it says the following:

01/05/2016 15:30:16.339 [0x0-0x25c25c].org.pythonmac.unspecified.Mnemosyne: Traceback (most recent call last):
01/05/2016 15:30:16.339 [0x0-0x25c25c].org.pythonmac.unspecified.Mnemosyne: File "/Applications/Mnemosyne.app/Contents/Resources/__boot__.py", line 379, in <module>
01/05/2016 15:30:16.339 [0x0-0x25c25c].org.pythonmac.unspecified.Mnemosyne: _run()
01/05/2016 15:30:16.339 [0x0-0x25c25c].org.pythonmac.unspecified.Mnemosyne: File "/Applications/Mnemosyne.app/Contents/Resources/__boot__.py", line 360, in _run
01/05/2016 15:30:16.339 [0x0-0x25c25c].org.pythonmac.unspecified.Mnemosyne: exec(compile(source, path, 'exec'), globals(), globals())
01/05/2016 15:30:16.339 [0x0-0x25c25c].org.pythonmac.unspecified.Mnemosyne: File "/Applications/Mnemosyne.app/Contents/Resources/Mnemosyne.py", line 31, in <module>
01/05/2016 15:30:16.339 [0x0-0x25c25c].org.pythonmac.unspecified.Mnemosyne: from mnemosyne.libmnemosyne import Mnemosyne
01/05/2016 15:30:16.339 [0x0-0x25c25c].org.pythonmac.unspecified.Mnemosyne: File "/Applications/Mnemosyne.app/Contents/Resources/__boot__.py", line 26, in load_module
01/05/2016 15:30:16.339 [0x0-0x25c25c].org.pythonmac.unspecified.Mnemosyne: os.path.join(pkg_dir, fullname), ('', '', imp.PKG_DIRECTORY))
01/05/2016 15:30:16.339 [0x0-0x25c25c].org.pythonmac.unspecified.Mnemosyne: File "/Applications/Mnemosyne.app/Contents/Resources/lib/python2.7/mnemosyne.libmnemosyne/__init__.py", line 10, in <module>
01/05/2016 15:30:16.339 [0x0-0x25c25c].org.pythonmac.unspecified.Mnemosyne: from mnemosyne.libmnemosyne.utils import expand_path, contract_path, \
01/05/2016 15:30:16.339 [0x0-0x25c25c].org.pythonmac.unspecified.Mnemosyne: File "/Applications/Mnemosyne.app/Contents/Resources/lib/python2.7/mnemosyne.libmnemosyne/utils.py", line 290, in <module>
01/05/2016 15:30:16.340 [0x0-0x25c25c].org.pythonmac.unspecified.Mnemosyne: from openSM2sync.server import realsocket
01/05/2016 15:30:16.340 [0x0-0x25c25c].org.pythonmac.unspecified.Mnemosyne: File "/Applications/Mnemosyne.app/Contents/Resources/lib/python2.7/openSM2sync/server.py", line 36, in <module>
01/05/2016 15:30:16.340 [0x0-0x25c25c].org.pythonmac.unspecified.Mnemosyne: from binary_formats.mnemosyne_format import MnemosyneFormat
01/05/2016 15:30:16.340 [0x0-0x25c25c].org.pythonmac.unspecified.Mnemosyne: File "/Applications/Mnemosyne.app/Contents/Resources/lib/python2.7/openSM2sync.binary_formats/mnemosyne_format.py", line 6, in <module>
01/05/2016 15:30:16.340 [0x0-0x25c25c].org.pythonmac.unspecified.Mnemosyne: import sqlite3
01/05/2016 15:30:16.340 [0x0-0x25c25c].org.pythonmac.unspecified.Mnemosyne: File "sqlite3/__init__.pyc", line 24, in <module>
01/05/2016 15:30:16.340 [0x0-0x25c25c].org.pythonmac.unspecified.Mnemosyne: File "sqlite3/dbapi2.pyc", line 28, in <module>
01/05/2016 15:30:16.340 [0x0-0x25c25c].org.pythonmac.unspecified.Mnemosyne: ImportError: dlopen(/Applications/Mnemosyne.app/Contents/Resources/lib/python2.7/lib-dynload/_sqlite3.so, 2): Symbol not found: ___strlcat_chk
01/05/2016 15:30:16.340 [0x0-0x25c25c].org.pythonmac.unspecified.Mnemosyne: Referenced from: /Applications/Mnemosyne.app/Contents/MacOS/../Frameworks/libsqlite3.0.dylib
01/05/2016 15:30:16.340 [0x0-0x25c25c].org.pythonmac.unspecified.Mnemosyne: Expected in: /usr/lib/libSystem.B.dylib
01/05/2016 15:30:16.340 [0x0-0x25c25c].org.pythonmac.unspecified.Mnemosyne: in /Applications/Mnemosyne.app/Contents/MacOS/../Frameworks/libsqlite3.0.dylib
01/05/2016 15:30:16.407 Mnemosyne: Mnemosyne Error
01/05/2016 15:30:22.180 com.apple.launchd.peruser.501: ([0x0-0x25c25c].org.pythonmac.unspecified.Mnemosyne[7051]) Exited with code: 255


Does anyone know what I can do to rectify this issue? Thanks.

[Peter Bienstman]

Hi,

Since I don't have access to a Mac, I put Devin, our OSX packager, in CC.

In the meanwhile, I suggest you give some more info about your machine, e.g. OS version.

Cheers,

Peter

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[Devin Howard]

Hi there

From the logs, I'm guessing the problem is that Mnemosyne.app needs to be installed to /Applications. Is your Mnemosyne.app running from a different folder?

If it is already in /Applications, this looks pretty bad and I can definitely help troubleshoot further!