install of Mnemosyne 9.

Alvis Floyd

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Jun 14, 2022, 4:49:44 PM6/14/22

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hello i recenlty updated mnemosyne to the most recent version on the website. First window Edge would not allow the download. so i went to Endows explorer. iwas able to download the install pascage. after instalation, Mnemosyne would not open please see below taken from my event viewer.

thanks in advance

===================================================================

Source
Mnemosyne.exe

Summary
Stopped responding and was closed

Date
‎6/‎14/‎2022 7:45 AM

Status
Report sent

Description
A problem caused this program to stop interacting with Windows.
Faulting Application Path: C:\Program Files (x86)\Mnemosyne\Mnemosyne.exe

Problem signature
Problem Event Name: AppHangB1
Application Name: Mnemosyne.exe
Application Version: 0.0.0.0
Application Timestamp: 5f2e9a84
Hang Signature: deb7
Hang Type: 134217728
OS Version: 10.0.19044.2.0.0.256.48
Locale ID: 1033
Additional Hang Signature 1: deb7dd594b3b210fb601aaafd455e3b5
Additional Hang Signature 2: 962d
Additional Hang Signature 3: 962d66617382b0956dd68ff02a800a14
Additional Hang Signature 4: deb7
Additional Hang Signature 5: deb7dd594b3b210fb601aaafd455e3b5
Additional Hang Signature 6: 962d
Additional Hang Signature 7: 962d66617382b0956dd68ff02a800a14

Extra information about the problem
Bucket ID: aa945e2571d66bec515b62d398d5c9c1 (1250701982467213761)

Peter Bienstman

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Jun 15, 2022, 8:14:50 AM6/15/22

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Which Windows version are you using? Which was the version of Mnemosyne you were using before? Is it possible that you have an old 32-bit computer? At some point in the past, we dropped support for 32-bit Windows....

Peter

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Alvis Floyd

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Jun 15, 2022, 11:11:14 AM6/15/22

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i have a Dell I9 computer it is 64 a 64 bit machine. on windows 10

Alvis Floyd

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Jun 15, 2022, 11:13:00 AM6/15/22

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here are my specs its a windows 10 machine

Processor Intel(R) Core(TM) i9-9900K CPU @ 3.60GHz 3.60 GHz
Installed RAM 64.0 GB (63.8 GB usable)
System type 64-bit operating system, x64-based processor

On Wednesday, June 15, 2022 at 5:14:50 AM UTC-7 Peter Bienstman wrote:

Peter Bienstman

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Jun 15, 2022, 11:28:36 AM6/15/22

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Really strange...

Does uninstalling and reinstalling help?

Does Mnemosyne 2.8 work without problems?

Peter

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Alvis Floyd

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Jun 15, 2022, 2:54:36 PM6/15/22

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i just installed Mnemosyne 2.5 now it works on my PC but i am gettign a database version mismatch error on my Galaxy tab s7

Peter Bienstman

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Jun 15, 2022, 4:06:33 PM6/15/22

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You should also install the Android version that goes with 2.5. You can download it from the same directory.

Is 2.5 really the latest version that works for you?

Peter

To view this discussion on the web visit https://groups.google.com/d/msgid/mnemosyne-proj-users/7aad833c-e2ad-41e3-9b57-e5e32c98f5f1n%40googlegroups.com.

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