Fresh Install 2.4 failing

[duncansi...@gmail.com]

I cant get mnemosyne 2.4 to install. I'm getting this on first run.

Problem signature:
Problem Event Name: APPCRASH
Application Name: Mnemosyne.exe
Application Version: 0.0.0.0
Application Timestamp: 00000000
Fault Module Name: qwindows.dll
Fault Module Version: 5.6.0.0
Fault Module Timestamp: 571b3f50
Exception Code: c0000005
Exception Offset: 00031b68
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 3081
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Then if i try again it says 'unable to load file, query failed' along with a failed to execute mnemosyne script message.

[duncansi...@gmail.com]

OS is windows 7 x64.

I updated from 2.3 on my windows 7 x64 desktop. Although that worked the display font of the program window (not the cards) is all wierd, even though it was fine under 2.3.

Any ideas on either problem?

Cheers

[Peter Bienstman]

Hi,

OK, so I assume you got your earlier problem fixed.

Can you show a screenshot of the 'weird font'? If you're on a high-dpi display, try creating a shortcut of Mnemosyne on the desktop, right-click to edit the properties, and add this command line option at the end of the 'target' field, where it says the exe file:

--high-dpi-scaling

Cheers,

Peter

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[duncansi...@gmail.com]

No didn't get the earlier problem fixed. That is a fresh install on a different computer. Sorry for the confusion bad internet had resulted in me posting in wrong places.

I just tried to take photo of the weird font but it actually looks fine through the camera. Whereas on the monitor with the eye it looks blurry. This only arose with 2.4.

I just reinstalled 2.3.6 and the display window font(i.e the buttons for file,ccards,settings etc.) is fine. Reinstall 2.4 and its a blurry font again.

[duncansi...@gmail.com]

On the laptop with the APPCRASH error I cant get to install properly at all.

[Peter Bienstman]

Hi,

In case of the blurry fonts, you should definitely try the command line option I mentioned in my other mail.

With respect to the other error, make sure the OS is at least Windows 7. Also try completely uninstalling and then reinstalling.

Cheers,

Peter

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[duncansi...@gmail.com]

On the laptop where installation is failing is Windows7x64

I just tried uninstalling and trying 2.3.6 instead but i get similar errors. I dont get the app crash but i get the file failed to load error, then a message about using a USB key and affected drive letters even though im just using default paths. Close that window and i get...

traceback (innermost last):
File "mnemosyne", line 217, in <module>
File "mnemosyne\libmnemosyne\_init_.pyo",line 224, in initialise
TypeError: object of type 'NoneType' has no len()

[duncansi...@gmail.com]

I just installed to c:/Mnemosyne and 2.3.6 installs but gave this error on close

Problem signature:
Problem Event Name: APPCRASH

Application Name: mnemosyne.exe
Application Version: 2.3.6.0
Application Timestamp: 49180193
Fault Module Name: QtGui4.dll
Fault Module Version: 4.8.5.0
Fault Module Timestamp: 52129651
Exception Code: c0000005
Exception Offset: 0032cea5

OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 3081
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

I only got that error on first load.

[duncansi...@gmail.com]

I tried 2.4 and it doesnt work on C:/ or default

Traceback (innermost last):
File "mnemosyne\pyqt_ui\mnemosyne", line 229, in <module>
File "mnemosyne\libmnemosyne\_init_.py",line 225, in initialise
File "mnemosyne\libmnemosyne\_init_.py",line 216, in initialise
File "mnemosyne\libmnemosyne\loggers\database_logger.py", line 26, in started_program
File "mnemosyne\libmnemosyne\loggers\database_logger.py", line 30, in started_program
File "mnemosyne\libmnemosyne\loggers\databases\SQLite_logging.py", line 30, in log_started_program
File "mnemosyne\libmnemosyne\loggers\databases\SQLite.py".line 256 in con
File "mnemosyne\libmnemosyne\loggers\databases\_sqlite3.py".line47,in_init_
File "ntpath.py", line 139, in splitdrive

TypeError: object of type 'NoneType' has no len()

Fatal Error!
Failed to execute script mnemosyne

[Peter Bienstman]

Hi,

What exactly do you mean by 'it doesnt work on C:/ or default'?

Just uninstall all previous versions of Mnemosyne, start the installer and don't change anything to the path it suggests, and then start Mnemosyne without playing with command line arguments.

Does that help?

Cheers,

Peter

-----Original Message-----
From: mnemosyne-...@googlegroups.com [mailto:mnemosyne-...@googlegroups.com] On Behalf Of duncansi...@gmail.com

Sent: 21 December 2016 01:08
To: mnemosyne-proj-users <mnemosyne-...@googlegroups.com>
Cc: duncansi...@gmail.com

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[duncansi...@gmail.com]

I mean i tried both the default install path for mnemosyne and an alternate install path C:/Mnemosyne

I have tried to install 2.4 many different ways over 3 hours but it just doesnt work.

Fresh install to the default directory program files x86

Doesnt work

Uninstall but leave crap in the app data folder that is left behind

Reinstall... Doesnt work

Uninstall but also delete crap left behind in the app data folder

Reinstall... doesnt work

Uninstall and delete crap in app data folder

Install to C:/ doesnt work

Uninstall but leave crap in app folder

reinstall to C:/ doesnt work

Uninstall

Reinstall

Try 2.3.6

Install over 2.3.6

Clean temp folders

Clean registry

Restart

use compatibility settings

run as administrator

etc.

I have installed and uninstalled mnemosyne about 50 times over 3 hours just to make sure I wasn't missing something obvious.

I am not using any command arguments (Except for the font problem on a different computer which didn't work either)

I cannot install and reinstall this any different way.. I have tried them all to the best of my knowledge.

Sorry to sound ungratefull but I will go insane if i just try and uninstall and reinstall again for the same result.

I think I will just accept that it doesnt work on this computer.

[Peter Bienstman]

Hi,

I understand your frustration, but in order to help you I need more details, e.g. 'doesn't work', does it always refer to the error message you posted earlier?

What is the error message you get when uninstalling, deleting the Mnemosyne directory in the app data folder, and reinstalling to the default location? I'd like to figure out what is causing this, and perhaps I need to provide you with a special build which generates more debug information.

With respect to your blurry fonts, does it look like this: http://stackoverflow.com/questions/29733711/blurred-qt-quick-text
In that case, a first step is trying to make sure you video card drivers are up to date.

Cheers,

Peter

-----Original Message-----
From: mnemosyne-...@googlegroups.com [mailto:mnemosyne-...@googlegroups.com] On Behalf Of duncansi...@gmail.com

Sent: 21 December 2016 13:04
To: mnemosyne-proj-users <mnemosyne-...@googlegroups.com>

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[duncansi...@gmail.com]

OK, I wrote down step by step of what happens.





Uninstalled, manually deleted leftover files and registry keys.

Restart

Download mnemosyne-2.4-setup

Unblock mnemosyne-2.4-setup

Install mnemosyne-2.4-setup to C:\Program Files (x86)\Mnemosyne

Created Start Menu Shortcuts

Finish

Run Start Menu Shortcut

Mnemosyne.exe has stopped working

Problem signature:
Problem Event Name: APPCRASH
Application Name: Mnemosyne.exe
Application Version: 0.0.0.0
Application Timestamp: 00000000
Fault Module Name: qwindows.dll
Fault Module Version: 5.6.0.0
Fault Module Timestamp: 571b3f50
Exception Code: c0000005
Exception Offset: 00031b68
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 3081
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Search Internet for Solution

Files that help describe the problem:
C:\Users\\AppData\Local\Temp\WERBF1A.tmp.WERInternalMetadata.xml
C:\Users\\AppData\Local\Temp\WERCACE.tmp.appcompat.txt
C:\Users\\AppData\Local\Temp\WERCB6B.tmp.mdmp

Before I could save them the files dissapeared from the temp folder.



Run Mnemosyne from start menu shortcut


Unable to load file, query failed.

OK

If you are using a USB key, refer to the instructions on the website so as not to be affected by drive letter changes.

OK

Open (default.db)

Unable to load file, query failed

OK

Repeats asking to open default.db

Cancel

An unexpected error has occured.
Please forward the following to the developers:

Traceback (innermost last):
File "mnemosyne\pyqt_ui\mnemosyne", line 229, in <module>
File "mnemosyne\libmnemosyne\_init_.py",line 225, in initialise
File "mnemosyne\libmnemosyne\_init_.py",line 216, in initialise
File "mnemosyne\libmnemosyne\loggers\database_logger.py", line 26, in started_program

File "mnemosyne\libmnemosyne\loggers\databases\SQLite_logging.py", line 30, in log_started_program
File "mnemosyne\libmnemosyne\loggers\databases\SQLite.py".line 256 in con
File "mnemosyne\libmnemosyne\loggers\databases\_sqlite3.py".line47,in_init_
File "ntpath.py", line 139, in splitdrive
TypeError: object of type 'NoneType' has no len()

OK

Fatal Error!
Failed to execute script mnemosyne

OK

END

[Peter Bienstman]

Hi,

Thanks for the detailed report, that helps me to see what exactly is going on.

The error on first run is a bit scary, and is happening deep within the library Mnemosyne uses, so outside of my control.

Since it only seems to happen the first time you run the program after installing, you might try to delete config.db from the Mnemosyne folder in Appdata and restarting (not uninstalling the program). If that doesn't work, try deleting the entire Mnemosyne folder in appdata (again not uninstalling).

Cheers,

Peter

-----Original Message-----
From: mnemosyne-...@googlegroups.com [mailto:mnemosyne-...@googlegroups.com] On Behalf Of duncansi...@gmail.com

Sent: 22 December 2016 08:42
To: mnemosyne-proj-users <mnemosyne-...@googlegroups.com>
Cc: duncansi...@gmail.com

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[duncansi...@gmail.com]

I tried both those things the first few times. I have tried again just to confirm, but it just repeats the same errors as listed in the previous post.

:(

[duncansi...@gmail.com]

I've added screenshots for the fonts on the other PC. Can't really notice the difference unless looking at the photos full screen on a 1080p monitor. it actually looks worse than the photos show.

I'm really interested to know why 2.3.6 is fine and then displays funny for 2.4?


2.4 screenshot https://flic.kr/p/Pq2Uxg

2.3.6 screenshot https://flic.kr/p/QDw4bt

[Peter Bienstman]

Hi,

For 2.4, we updated from PyQt4 (which is getting unsupported) to PyQt5, which includes a new rendering engine for high-resolution displays. If upgrading your display drivers and/or using '--high-dpi-scaling' as a command line option don't work, then hopefully a next version of PyQt will help.

Perhaps this new version will also help with the hard crash you experience on startup on one of your machines, as this is happening deep inside a Qt library outside of my control.

Trust me, this is as frustrating for me as it is for you :-)

Cheers,

Peter

> -----Original Message-----
> From: mnemosyne-...@googlegroups.com [mailto:mnemosyne-
> proj-...@googlegroups.com] On Behalf Of duncansi...@gmail.com
> Sent: 28 December 2016 08:26
> To: mnemosyne-proj-users <mnemosyne-...@googlegroups.com>
> Cc: duncansi...@gmail.com
> Subject: [mnemosyne-proj-users] Re: Fresh Install 2.4 failing
>

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> https://groups.google.com/d/msgid/mnemosyne-proj-users/52237a39-
> abe7-424c-9400-c90bf249e8c4%40googlegroups.com.

[MarcoP]

Let me confirm that I had a similar / identical problem on my Windows-7 machine after Mnemosyne 2.4 installation.

Furthermore, I tried to investigate (via xampp/mercurymail/sqlite3.exe default.db, that seemed to be reasonable.
I also copied the default.db from another version, which did not help.

[Peter Bienstman]

Hi,

Which problem are you talking about, the hard crash or the font issues?

In any case, the next step for me is to upgrade the Qt libraries.

Cheers,

Peter

> -----Original Message-----
> From: mnemosyne-...@googlegroups.com [mailto:mnemosyne-

> proj-...@googlegroups.com] On Behalf Of MarcoP
> Sent: 06 January 2017 00:39
> To: mnemosyne-proj-users <mnemosyne-...@googlegroups.com>
> Cc: duncansi...@gmail.com

> --
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> https://groups.google.com/d/msgid/mnemosyne-proj-users/d36fefc5-ffff-
> 4bd1-9de2-f77b8d526447%40googlegroups.com.

[MarcoP]

> Which problem are you talking about, the hard crash or the font issues?

Hi,

thank you,

This is a PDF showing the sequence of messages (screen dumps) when trying to run Mnemosyne 2.4.1-pre (the pre-version just indicated here recently / former 2.4-installation the same behavior but did not compare the last but one error msg)
Machine: MSI-U200, Windows7 Home Premium (SP1 / 32-bit version), 4GB RAM
http://mpuc.weebly.com/uploads/9/7/9/8/97986060/mnemosyne_2.4.1pre_errormsgs.pdf

best,
MarcoP

[Peter Bienstman]

Hi,

Could you mail me your database privately to see if it's something I can reproduce here?

Cheers,

Peter

[duncansi...@gmail.com]

Myself or MarcoP

My database is whatever is installed by Mnemosyne as i wasn't trying to install over an existing database.

The PC with the font problem was installed over a previous database but I haven't used that data base again as it won't work with the android app and crashes my phone. I have to create a new database on another PC so I can use the android app.

Would you like the default.db file from both installations or just the failing fresh install?

I'm not sure exactly what files and from where you need.

[Peter Bienstman]

Hi,

Any default.db from an install which shows the 'query failed' error would be helpful.

With respect to the android crash, I was unaware there was still this issue left. What is the error you get?

Cheers,

Peter

-----Original Message-----
From: mnemosyne-...@googlegroups.com [mailto:mnemosyne-...@googlegroups.com] On Behalf Of duncansi...@gmail.com

Sent: 10 January 2017 00:16
To: mnemosyne-proj-users <mnemosyne-...@googlegroups.com>
Cc: puchh...@spengergasse.at
Subject: Re: [mnemosyne-proj-users] Re: Fresh Install 2.4 failing

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[Peter Bienstman]

It would also be a good idea to upgrade to this version:

https://groups.google.com/d/msg/mnemosyne-proj-users/lmkIoQxmlHs/LSaT_GQFEgAJ

Cheers,

Peter

On Tuesday, 10 January 2017 09:49:53 UTC+1, Peter Bienstman wrote:

Hi,

Any default.db from an install which shows the 'query failed' error would be helpful.

With respect to the android crash, I was unaware there was still this issue left. What is the error you get?

Cheers,

Peter

-----Original Message-----
From: mnemosyne-proj-users@googlegroups.com [mailto:mnemosyne-proj-users@googlegroups.com] On Behalf Of duncansi...@gmail.com
Sent: 10 January 2017 00:16
To: mnemosyne-proj-users <mnemosyne-proj-users@googlegroups.com>
Cc: puchh...@spengergasse.at
Subject: Re: [mnemosyne-proj-users] Re: Fresh Install 2.4 failing



Myself or MarcoP

My database is whatever is installed by Mnemosyne as i wasn't trying to install over an existing database.

The PC with the font problem was installed over a previous database but I haven't used that data base again as it won't work with the android app and crashes my phone. I have to create a new database on another PC so I can use the android app.

Would you like the default.db file from both installations or just the failing fresh install?

I'm not sure exactly what files and from where you need.

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[bt6...@gmail.com]

marți, 10 ianuarie 2017, 20:49:18 UTC+2, Peter Bienstman a scris:
> It would also be a good idea to upgrade to this version:
>
>
> https://groups.google.com/d/msg/mnemosyne-proj-users/lmkIoQxmlHs/LSaT_GQFEgAJ
>
> Cheers,
>
>
> Peter
>
> On Tuesday, 10 January 2017 09:49:53 UTC+1, Peter Bienstman wrote:Hi,
>
>
>
> Any default.db from an install which shows the 'query failed' error would be helpful.
>
>
>
> With respect to the android crash, I was unaware there was still this issue left. What is the error you get?
>
>
>
> Cheers,
>
>
>
> Peter
>
>
>
> -----Original Message-----
>

> From: mnemosyne-...@googlegroups.com [mailto:mnemosyne-...@googlegroups.com] On Behalf Of duncansi...@gmail.com
>
> Sent: 10 January 2017 00:16
>

> To: mnemosyne-proj-users <mnemosyne-...@googlegroups.com>

>
> Cc: puchh...@spengergasse.at
>
> Subject: Re: [mnemosyne-proj-users] Re: Fresh Install 2.4 failing
>
>
>
>
>
>
>
> Myself or MarcoP
>
>
>
> My database is whatever is installed by Mnemosyne as i wasn't trying to install over an existing database.
>
>
>
> The PC with the font problem was installed over a previous database but I haven't used that data base again as it won't work with the android app and crashes my phone. I have to create a new database on another PC so I can use the android app.
>
>
>
> Would you like the default.db file from both installations or just the failing fresh install?
>
>
>
> I'm not sure exactly what files and from where you need.
>
>
>
> --
>
> You received this message because you are subscribed to the Google Groups "mnemosyne-proj-users" group.
>

> To unsubscribe from this group and stop receiving emails from it, send an email to mnemosyne-proj-u...@googlegroups.com.
>
> To post to this group, send email to mnemosyne-...@googlegroups.com.

>
> To view this discussion on the web visit https://groups.google.com/d/msgid/mnemosyne-proj-users/0263f825-6574-436e-933a-8737a8228db1%40googlegroups.com.
>
> For more options, visit https://groups.google.com/d/optout.

Hi,

I installed 2.4.1 version but my antivirus (Avast) don't allowed to start the program because Mnemosyne.exe might be dangerouse. Somebody succeeded?
Thanks.

[Peter Bienstman]

Hi,

(Please reply at the top of large mails).

You have my word that that file does not contain a virus :-)

Can you tell your antivirus program to ignore Mnemosyne.exe?

To view this discussion on the web visit https://groups.google.com/d/msgid/mnemosyne-proj-users/12abda48-3d64-4637-b97e-9128425ab8e1%40googlegroups.com.

[bt6...@gmail.com]

Hi,

I disabled antivirus and I can start the program, I view tips and then the window become black, no commands available ... what can I do?

Thanks

[Peter Bienstman]

Hi,

Try uninstalling Mnemosyne completely, then installing https://www.microsoft.com/en-us/download/details.aspx?id=48145, and then installing Mnemosyne again.

What OS do you have? Note that older OSes like XP or Vista are no longer supported.

Cheers,

Peter

----------------------

Hi,

I disabled antivirus and I can start the program, I view tips and then the window become black, no commands available ... what can I do?

Thanks

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[bt6...@gmail.com]

Windows 7 Enterprise 64-bit

[bt6...@gmail.com]

Hi,

I uninstalled Mnemosyne, I installed vc_redist.x64.exe and vc_redist.x86.exe, I installed Mnemosyne and when a started Mnemosyne windows remains black ... what can be wrong?

Thanks

[Peter Bienstman]

Can you send a screenshot? Does rebooting the machine help? Does 2.4 make a difference compared to 2.4.1?

Cheers,

Peter

----

[bt6...@gmail.com]

Hi,

I rebboted the machine but doesn't work. Ver 2.4.1 seems to be better than 2.4, I started the programme, I seen the tip of the day, but Mnemosyne window remain black

[Peter Bienstman]

Can you send a screenshot?

Thanks!

Peter

[bt6...@gmail.com]

On Saturday, January 14, 2017 at 7:34:38 AM UTC+2, Peter Bienstman wrote:
> Can you send a screenshot?
>
>
>
> Thanks!
>
>
>
> Peter
>
>
> On 13 January 2017 18:23:53 CET, bt6...@gmail.com wrote:
> On Friday, January 13, 2017 at 9:54:17 AM UTC+2, Peter Bienstman wrote:
> Can you send a screenshot? Does rebooting the machine help? Does 2.4 make a difference compared to 2.4.1?
>
> Cheers,
>
> Peter
>
> ----
> Hi,
>
> I uninstalled Mnemosyne, I installed vc_redist.x64.exe and vc_redist.x86.exe, I installed Mnemosyne and when a started Mnemosyne windows remains black ... what can be wrong?
>
> Thanks
>
> Hi,
>
> I rebboted the machine but doesn't work. Ver 2.4.1 seems to be better than 2.4, I started the programme, I seen the tip of the day, but Mnemosyne window remain black

On Saturday, January 14, 2017 at 7:34:38 AM UTC+2, Peter Bienstman wrote:
> Can you send a screenshot?
>
>
>
> Thanks!
>
>
>
> Peter
>
>
> On 13 January 2017 18:23:53 CET, bt6...@gmail.com wrote:
> On Friday, January 13, 2017 at 9:54:17 AM UTC+2, Peter Bienstman wrote:
> Can you send a screenshot? Does rebooting the machine help? Does 2.4 make a difference compared to 2.4.1?
>
> Cheers,
>
> Peter
>
> ----
> Hi,
>
> I uninstalled Mnemosyne, I installed vc_redist.x64.exe and vc_redist.x86.exe, I installed Mnemosyne and when a started Mnemosyne windows remains black ... what can be wrong?
>
> Thanks
>
> Hi,
>
> I rebboted the machine but doesn't work. Ver 2.4.1 seems to be better than 2.4, I started the programme, I seen the tip of the day, but Mnemosyne window remain black

I don't know how can post a file, can you give me an email address?

Thanks.

[Peter Bienstman]

Hi,

I've contacted you off-list.

Cheers,

Peter

-----Original Message-----
From: mnemosyne-...@googlegroups.com [mailto:mnemosyne-...@googlegroups.com] On Behalf Of bt6...@gmail.com
Sent: 15 January 2017 16:53
To: mnemosyne-proj-users <mnemosyne-...@googlegroups.com>
Subject: Re: [mnemosyne-proj-users] Re: Fresh Install 2.4 failing

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[duncansi...@gmail.com]

I have installed the version provided by dropbox and it installs fine on my Laptop (the one that has installation problems). I haven't tested with an existing database yet.

I will try on my Desktop (the one with font problems) when I am at home.

[Peter Bienstman]

Glad the upgrade to the latest PyQt version solved your problems, thanks!

Peter

-----Original Message-----
From: mnemosyne-...@googlegroups.com [mailto:mnemosyne-...@googlegroups.com] On Behalf Of duncansi...@gmail.com
Sent: 17 January 2017 00:11
To: mnemosyne-proj-users <mnemosyne-...@googlegroups.com>
Subject: Re: [mnemosyne-proj-users] Re: Fresh Install 2.4 failing

.

[duncansi...@gmail.com]

I installed 2.4.1-pre on my desktop, but it made no difference to my fuzzy font.

Font is still good on 2.3.6.

[Peter Bienstman]

Hi,

I've played around with some rendering settings here:

https://www.dropbox.com/s/g189usmb60zc7hi/2.4.1-pre-software-opengl.exe?dl=0

Let me know how it goes!

Peter

-----Original Message-----
From: mnemosyne-...@googlegroups.com [mailto:mnemosyne-...@googlegroups.com] On Behalf Of duncansi...@gmail.com
Sent: 23 January 2017 10:16
To: mnemosyne-proj-users <mnemosyne-...@googlegroups.com>
Subject: Re: [mnemosyne-proj-users] Re: Fresh Install 2.4 failing

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[duncansi...@gmail.com]

I will when I get the chance.

I'm also curious to know, and I don't know if you noticed in the two photos I uploaded....

In 2.4 with the fuzzy font, the Chinese character for the flash card is also displayed differently. I'm not changing any settings, just uninstalling/installing 2.3.6 or 2.4 over the top of my existing database.

In 2.3.6 the Chinese character is displayed with the font i have set in Mnemosyne settings but with 2.4 the Chinese character is displayed differently as if the font is no longer being used.

Is this related to the fuzzy problem or is it something different like settings? I have no idea but thought I might mention it.

[duncansi...@gmail.com]

I just installed 2.4.1-pre-software-opengl.exe on my laptop (The one that had installation problems).

Installs OK, tips window is OK, but Mnemosyne window is blank. The menu buttons work and display menus, but the buttons themselves are hidden. You have to click where you imagine they would be to bring up a menu.

[bla...@gmail.com]

Have the same problem author described with 2.4. APPCRASH, signature looks identical.

Tried to install 2.4.1, app loads without crashes, but screen is black. Again seems to be the same as others described. What is funny is that on this black screen you still can click things and browse menus, check this screenshoot:
http://clip2net.unet.by/clip/m493/1485770360-clip-31kb.png

My setup: Win 7 SP1, Microsoft Visual C++ 2015 Redistributable 14.0.24210.

Qt 5.8 is out already, should it be tried instead of 5.7.1?

[Peter Bienstman]

Hi,

Have a look at the things I posted here:

https://groups.google.com/forum/#!topic/mnemosyne-proj-users/TL7ee4eNIzg

Do these switches help?

Qt 5.8 is out, but not yet PyQt 5.8...

Cheers,

Peter

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[bla...@gmail.com]

Thanks!

--qt-opengl=desktop works great, without issues! "angle" is pure black screen, "software" is pure white screen.

[Peter Bienstman]

Thanks for the feedback! If you don't add any qt-opengl argument, does it work as well?

Peter

-----Original Message-----
From: mnemosyne-...@googlegroups.com [mailto:mnemosyne-...@googlegroups.com] On Behalf Of bla...@gmail.com

Sent: 30 January 2017 11:33
To: mnemosyne-proj-users <mnemosyne-...@googlegroups.com>

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[bla...@gmail.com]

Without argument it is black screen. Exactly the same as with "angle".

[duncansi...@gmail.com]

I haven't tested the 2.4.1-pre-software-opengl.exe any further after it didn't install correctly and gave blank windows.

I just installed 2.4.1 from the download page on my laptop and can confirm it works fine so far for me. (executing with the opengl argument was not needed).

[Peter Bienstman]

Great, thanks for getting back!

Peter

---

From: duncansi...@gmail.com
Sent: 2 Feb 2017 06:28
To: mnemosyne-proj-users
Cc: bla...@gmail.com

Subject: Re: [mnemosyne-proj-users] Re: Fresh Install 2.4 failing

I haven't  tested the 2.4.1-pre-software-opengl.exe any further after it didn't install correctly and gave blank windows.

I just installed 2.4.1 from the download page on my laptop and can confirm it works fine so far for me. (executing with the opengl argument was not needed).

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