"unexpected error" keeps happening

[rjba...@gmail.com]

Hello,

I have uninstalled and re-installed a couple times now. I keep getting this error whenever I try to open the program. Here's what it says:

An unexpected error has occurred.
Please forward the following info to the developers:
Traceback (innermost last):
File mnemosyne", line 191, in <module>
File mnemosyne\libmnemosyne\_init_.pyo", line 172, in initialise
File mnemosyne\libmnemosyne\_init_.pyo", line 242, in register_components
File <string>", line 1, in <module>
File mnemosyne\pyqt_ui\statistics_wdgts_plotting.pyo", line 8, in <module>
File matplot ib\figure.pyo", line 34, in <module>
File matplot ib\colorbar.pyo", line 29, in <module>
File matplot ib\collections.pyo", line 23, in <module>
File matplot ib\backend_bases.pyo", line 50, in <module>
File matplot ib\textpath.pyo", line 11, in <module>
File matplot ib\font_manager.pyo", line 1356, in <module>
File matplot ib\font_manager.pyo", line 1343, in _rebuild
File matplot ib\font_manager.pyo", line 939, in pickle_dump
lOError: [Errno 13] Permission denied: "C:
WUsersWRickW.matplotlibWfontList.cache"

Any help would be greatly appreciated. Thanks.

[Peter Bienstman]

Hi,

This seems an issue with matplotlib, the library Mnemosyne uses to do the plotting. I would try deleting C:\users\rjbarryiv\.matplotlib and try again.

Cheers,

Peter

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[rjba...@gmail.com]

Phew! It works. I have been trying for months to get Mnemosyne to work again. Thanks very much!

On Monday, August 11, 2014 11:22:25 AM UTC-4, Peter Bienstman wrote:
> Hi,
>
>
>

> This seems an issue with matplotlib, the library Mnemosyne uses to do the plotting. I would try deleting C:\users\[]\.matplotlib and try again.

>
>
>
> Cheers,
>
>
>
> Peter
>
>
>
> > -----Original Message-----
>
> > From: mnemosyne-...@googlegroups.com [mailto:mnemosyne-
>
> > proj-...@googlegroups.com] On Behalf Of
>