Mnemosyne won't open :(

[wag...@gmail.com]

Today i tried opening Mnemosyne as usual but got error message :(

I looked for help in the forum and saw the recommendation to delete the config file. I deleted it and then it opened again with the default database file. When I changed it to my backed up database it worked well, but after closing and trying to reopen I got a new error note:

An unexpected error has occurred.
Please forward the following info to the developers:

Traceback (innermost last):
File "mnemosyne", line 191, in <module>
File "mnemosyne\libmnemosyne\_init_.pyo", line 201, in initialise
File "mnemosyne\libmnemosyne\_init_.pyo", line 320, in load_database
File "mnemosyne\libmnemosyne\databases\SQLite.pyo", line 375, in load
File "mnemosyne\libmnemosyne\databases\SQLite_media.pyo", line 40, in create_media_dir_if_needed
File "os.pyo", line 150, in makedirs
File "os.pyo", line 157, in makedirs
WindowsError: [Error5] Access is denied: 'u:backups'

I was using version 2.3. I uninstalled and installed V2.3.3 but it behaves the same.

I really need your help in overcoming this issue since the software is not usable now and I really need it...

Thanks in advance, Hadas

[Niv Wagner]

Hi,

I wanted to update that I solved the problem by copying my database file to C:\Users\niv\Application Data\Mnemosyne and changing its name to default (instead of the original default). I don't know what's the reason for this problem but now everything is working.

Thanks for this great SW, Niv

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[Peter Bienstman]

Hi,

(Sorry for the late reply, I've been travelling)

What seems to have happened is that for some reason the file permissions have changed. Glad it's working now.

Cheers,

Peter

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