All that I've done is missing

[Diego Victor Sousa]

I've done two mind maps on December 11th 2018 and, when I tried to take a look today, they all missing. There is nothing that I've done. I missed all my work. How can I get those files back again? I have the files but there is nothing there.

[Gojko Adzic]

Hi,

check out this page, it might help https://www.mindmup.com/tutorials/finding_maps.html

On Wed, Feb 13, 2019 at 11:44 PM Diego Victor Sousa <dieg...@gmail.com> wrote:

I've done two mind maps on December 11th 2018 and, when I tried to take a look today, they all missing. There is nothing that I've done. I missed all my work. How can I get those files back again? I have the files but there is nothing there.

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[Diego Victor]

I did what was explained in the website but I could not find my maps. I lost everything I did.

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[Barney Davey]

I searched my hard drive and Gdrive for *.mup" files. I was able to open them with the paid Gold membership option

[Soul Totz]

Hello,

I also lost my work! I did the tutorials for G-drive as per advice below, but remains gone. My Mindmup title remains but contents is all blank! Why is that? Is it possible to still retrieve it? Or is the app faulty and they have not found a way to fix this issue? Any support will be greatly appreciated.

Thanks.

On Thursday, February 14, 2019 at 2:03:16 AM UTC-7, Gojko Adzic wrote:

Hi,

check out this page, it might help https://www.mindmup.com/tutorials/finding_maps.html

On Wed, Feb 13, 2019 at 11:44 PM Diego Victor Sousa <dieg...@gmail.com> wrote:

I've done two mind maps on December 11th 2018 and, when I tried to take a look today, they all missing. There is nothing that I've done. I missed all my work. How can I get those files back again? I have the files but there is nothing there.

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[LesLhenShelorae]

Hello,

I also lost my work! I did the tutorials for G-drive as per advice below, but remains gone. My Mindmup title remains but contents is all blank! Why is that? Is it possible to still retrieve it? Or is the app faulty and they have not found a way to fix this issue? Any support will be greatly appreciated.

Thanks.

Abi

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[Mark Mason]

This is precisely my problem as well. I completed two extensive mindmaps and when I clicked to open them, the only thing there now is the starting topic saying, Press space of double space to edit. What the heck! I so frustrated this is the second time I've lost a map that I've spent extensive time creating. Google Drive shows the file is there and says it is 127K but there is nothing in the file. What do I do?

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[Daniel Martin]

I've got the same issue.  I followed the how to find your mup instructions but it's not in the mup cloud or google cloud.  Please help.

[Angela Legh]

I have also lost all of my work - the mindmaps are missing from my google drive, and when I log into mindmup 2.0, it shows nothing ever saved. Three extensive mindmaps, outlining year-long programs, all lost. They were created between October and December, so it shouldn't be the 6 month deletion issue. Please help.