Upgrade not working

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Bill hildyard

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Feb 5, 2026, 5:03:08 PM (7 days ago) Feb 5
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Posted this once but cant see it apologies if this a duplicate.

Upgraded to Pro from free this afternoon but while the Android app is showing Pro licence activated, I still have a100mb storage restriction and the version on PC is still showing as free. I have logged a call but no response.  Is there something I haven't done?

Cheers Bill
licens.jpglicen2.jpg free version

Mmm

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Feb 5, 2026, 9:29:27 PM (7 days ago) Feb 5
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Проверьте, что Вы приобрели? Pro ключ или тариф "Pro"?
Есть различия. 

Служба поддержки обычно отвечает в течении нескольких дней.
Это форум пользователей, дождитесь ответа поддержки.

пятница, 6 февраля 2026 г. в 01:03:08 UTC+3, bill.h...@gmail.com:

Bill Crews

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Feb 6, 2026, 9:04:31 AM (7 days ago) Feb 6
to Mmm, mementodatabase
That email address is sup...@mementodatabase.com.


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Bill hildyard

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Feb 6, 2026, 8:33:11 PM (6 days ago) Feb 6
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All sort now, there was a glitch in the upgrade process.
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