Hi Team,
I noticed that the chargedThroughDate date is null sometimes even after the payment is successful. In those case, when the dryRun api is called, I noticed the following error for one account only:
{
"message": "SAFETY BOUND TRIGGERED subscriptionId='04077d45-ac29-414b-9cf8-1f72a5cc747d', resultingItem=RECURRING{productName='hulu_qa.16106c36-5635-4e10-b30f-d60bc6c52188', planName='_16106c36-5635-4e10-b30f-d60bc6c52188', phaseName='_16106c36-5635-4e10-b30f-d60bc6c52188-evergreen', usageName='null', startDate=2025-08-08, endDate=2025-08-09, amount=2.00, subscriptionId=04077d45-ac29-414b-9cf8-1f72a5cc747d, rate=2.00, linkedItemId=null}"
}
Please let me know if you would like further details.
Here is the account subscription details:
{
"accountId": "554ce5e4-a6d0-4fe7-b910-4592f7f4f978",
"bundleId": "ca27e979-bd2e-4412-b726-17ed9d3c3d7d",
"bundleExternalKey": "4d4a6e970118e91ccf9806c4dbb95d5e",
"subscriptionId": "f2ef5abb-2ec4-479a-82b1-8c73dd00af92",
"externalKey": "f2ef5abb-2ec4-479a-82b1-8c73dd00af92",
"startDate": "2025-07-23T09:11:55.000Z",
"productName": "hulu_qa.604ab044-79f4-450f-95f8-c33707374fb1",
"productCategory": "STANDALONE",
"billingPeriod": "MONTHLY",
"phaseType": "EVERGREEN",
"priceList": "DEFAULT",
"planName": "_604ab044-79f4-450f-95f8-c33707374fb1",
"state": "ACTIVE",
"sourceType": "NATIVE",
"cancelledDate": null,
"chargedThroughDate": null,
"billingStartDate": "2025-07-23T09:11:55.000Z",
"billingEndDate": null,
"billCycleDayLocal": 23,
"quantity": 1,
"events": [
{
"eventId": "ab7ce51b-86c2-4f69-a9a8-ad5a92a6dacd",
"billingPeriod": "MONTHLY",
"effectiveDate": "2025-07-23T09:11:55.000Z",
"catalogEffectiveDate": "2025-06-06T00:00:01.000Z",
"plan": "_604ab044-79f4-450f-95f8-c33707374fb1",
"product": "hulu_qa.604ab044-79f4-450f-95f8-c33707374fb1",
"priceList": "DEFAULT",
"eventType": "START_ENTITLEMENT",
"isBlockedBilling": false,
"isBlockedEntitlement": false,
"serviceName": "entitlement-service",
"serviceStateName": "ENT_STARTED",
"phase": "_604ab044-79f4-450f-95f8-c33707374fb1-evergreen",
"auditLogs": []
},
{
"eventId": "925dc40d-4e3c-4cba-99c5-e1252dec0909",
"billingPeriod": "MONTHLY",
"effectiveDate": "2025-07-23T09:11:55.000Z",
"catalogEffectiveDate": "2025-06-06T00:00:01.000Z",
"plan": "_604ab044-79f4-450f-95f8-c33707374fb1",
"product": "hulu_qa.604ab044-79f4-450f-95f8-c33707374fb1",
"priceList": "DEFAULT",
"eventType": "START_BILLING",
"isBlockedBilling": false,
"isBlockedEntitlement": false,
"serviceName": "billing-service",
"serviceStateName": "START_BILLING",
"phase": "_604ab044-79f4-450f-95f8-c33707374fb1-evergreen",
"auditLogs": []
}
],
"priceOverrides": null,
"prices": [
{
"planName": "_604ab044-79f4-450f-95f8-c33707374fb1",
"phaseName": "_604ab044-79f4-450f-95f8-c33707374fb1-evergreen",
"phaseType": "EVERGREEN",
"fixedPrice": null,
"recurringPrice": 15.00,
"usagePrices": []
}
],
"auditLogs": []
}
Thank you,
Vivek