support associate @mobilizeamerica in dc

[Elizabeth Adrina April]

I'm hiring a Support Associate to join the MobilizeAmerica CS team. Ideally looking for someone with a couple of years of organizing experience who's familiar with organizing tech. Apply here: https://www.mobilizeamerica.io/jobs?gh_jid=4373136002

Responsibilities: 

• Respond to inbound support requests with positivity and user empathy
• Manage our Intercom inbox processes including custom bots, saved responses, routing and auto messages
• Write user-facing content for our HelpDesk, using data to proactively identify areas for investment
• Analyze patterns and make updates to processes to build the best customer support system in the industry