JOB: Community Operations Associate, Farmigo (Brooklyn, NY)
Julia Silbergeld
Community Operations Associate, Farmigo
Job Type: 6 Months, Full Time Position
ABOUT FARMIGO
Farmigo is a small company with a big mission: to empower people to create a better way to eat. We’re bypassing the supermarket and connecting people directly to their local artisans, farmers and producers. People shop online for farm-fresh products, which are delivered to a nearby Community for easy pick-up, with sites in schools, homes, and offices. Farmigo is a friendly, fun, team-oriented company, where we cook and share meals together; we’re growing fast, and we’re looking for people to help us build our amazing, mission-driven company. Join us as we work together to make farm-to-neighborhood eating a reality.
DESCRIPTION
Farmigo is looking for an entry level Community Operations Assistant to join our Community Team in our Brooklyn Office. The Community Operations Assistant will be part of the team responsible for executing on community management and customer development for our online farmer’s market. This position is a 6 month, full-time position with potential to extend at the end of the 6 month period.
We’re looking for personable, outgoing candidates that can help us organize and create excited food communities across all regions. Ideal candidates will be entrepreneurial and detail-oriented, with strong interpersonal skills and the ability to work independently.
The role consists of undertaking a variety of special projects centered around improving the Farmigo customer and Organizer experience. Tasks range from helping to set up community organizer events, notifying members of ordering milestones, and analyzing retention data.
RESPONSIBILITIES
- Create marketing materials
- Assist in some logistical tasks on delivery days
- Assist Community Team with various member satisfaction initiatives, outreach campaigns, and events
- Data entry & analysis - both in Salesforce and our internal software
- Administrative Support for the Community Team
- Work directly with our Community Operations Coordinator to prioritize and execute projects
REQUIREMENTS
- Sense of humor and positive attitude
- Strong sense of judgment and diplomacy
- Email junkie -- lightning fast responses
- Process-oriented, with superb attention to detail
- Resourceful, great at multitasking, and highly organized
- Must have experience using Microsoft Excel
- Experience using the Google Suite (docs, email, calendar)
- Knowledge of Salesforce and Zendesk is a plus
- A passion for Farmigo's mission, to connect people with real food
BENEFITS
We love our staff, and show it with full benefits (medical, dental, vision and life), stock options in a fast-growing start up, an unlimited vacation policy, and the ability to work alongside co-workers who are passionate about changing the food system. Plus you’ll get a steep discount on the best food you’ve ever tasted
To Apply
Along with your resume, please answer the following questions:
- Why does Farmigo’s mission appeal to you?
- Tell us about a time when you had to manage logistics or a lot of details for a project - what did you do to stay organized?
- If you had to describe yourself as an “idea-person” or “execution-person”, which would you choose and why?