Membership Associate - Washington, DC

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Beth Eagle

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Jun 12, 2017, 12:08:47 PM6/12/17
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Organization

The Smart Electric Power Alliance (SEPA), formerly the Solar Electric Power Association, is the leading research and education membership organization helping utilities and technology companies deploy and integrate solar, storage, demand response, microgrids, electric vehicles, and other related resources.  SEPA is at the forefront of changes happening in the energy industry, helping utilities make a smart transition to a clean energy future.  Just as the role of new technologies is growing in the electric power sector, so is SEPA, both in influence and size.


As the trusted platform for education, research, and collaboration, SEPA's neutrality is a key factor in the organization's success. We do not advocate or take positions on issues, nor do we drive trends or play favorites. Our philosophy focuses on bringing the expert stakeholders to the conversations to yield practical solutions. Our membership consists of 1,100 organizations, including utilities, technology providers, independent system operators, regulators, energy users, project developers, consultancies,  and nonprofits, who look to us to provide the community, data, insight, and facilitation necessary to make the right decisions in the evolution of the utility business model and more engaging customer programs. The opportunity ahead for SEPA is to build upon and leverage our core strengths - the membership, the brand, and our staff expertise - to enable a greater positive impact on the electric power sector.


Position

The Membership Associate works to ensure member and prospect information is up to date and that SEPA is responsive to the needs of members, prospects, and sponsors. They will work to identify and contact potential members as well as support internal operations of the SEPA Membership team.


The ideal candidate is comfortable interacting with members and non-members in person and on the phone. They will be detail oriented, highly organized, a strong player of cross-functional teams, and comfortable in some sales interactions. The Membership Associate will lead various data-entry and reporting efforts. The position is based in Washington, DC.


Responsibilities

Membership

  • Responsible for updating and maintaining, SEPA membership database through calls, emails list cultivation and research
  • Analyzes publication, event, and other member-related data to identify prospects and opportunities for engagement with current members.
  • Designs and maintains aging benchmarking reports that are used to analyze receivables, member acquisition and retention trends, and membership composition
  • Coordinates data-entry process and reporting for Membership Team
  • Manages membership invoice creation and distribution process
  • General database management, including account creation and troubleshooting, adding event attendee information, and follow up
  • Fields and directs member requests to pertinent staff  
  • Provides support to the Membership team to assist in the renewal and retention process when needed
  • Other membership tasks as assigned

Sales & Development

  • Serves as the project manager to ensure existing sponsor contract requirements are met, especially for SEPA events, including pre and post-event follow up
  • Other sales and development tasks as assigned

Qualifications

  • Associate's or Bachelor's Degree preferred
  • Minimum one year of related experience
  • Not for profit organization experience a plus
  • Experience with data-entry and reporting
  • Familiarity with financial reporting a plus
  • Responsive and possesses excellent customer service skills
  • Experience with and comfort using Salesforce or other customer relationship management software
  • Experience with Google platform including Drive, Mail, & Apps
  • Ability to travel occasionally

Attributes

  • Strong attention to detail. You are deadline-focused and understand the need for a quality product delivered on time. Your impeccable work style sets the standard.  Your data entry skills a near perfect.
  • Proactive and self-motivated. This is a key element of SEPA's culture and is critical to our success. You think ahead, anticipate challenges, and take things from start to finish. You have a keen ability to determine what is working and what is not, and you take action to lead in the right direction but are willing to seek assistance when needed.
  • Flexible. With major changes occurring both internally and in the industry at large, you are able to adjust to changing priorities and operate effectively in a fluid and fast-paced environment.
  • Collaborative work-style. With a wide range of stakeholders to support and/or guide, you possess a style that both complements the efforts and supports the needs of others.

What's Attractive to the Right Candidate?

  • You have the chance to join a growing organization on the forefront of cutting edge issues.
  • You have the opportunity to join a dynamic team of respected industry professionals, led by our president and chief executive officer, who has a high profile reputation as a leader in the transformation of the electric power sector.
  • You will be part of a team with a culture driven by these organizational values:

Attitude: Exude responsiveness and friendliness

Excellence: Deliver high quality work that members rave about

Ownership: Take personal responsibility for SEPA's success

Growth: Seek out and embrace opportunities to grow SEPA and yourself

Balance: Always examine all sides of an issue

Comradery: Work hard with the team and have fun with the team

Transparency: Communicate honestly, frequently, and openly


Apply on-line with cover letter, resume and salary requirements directly to Smart Electric Power Alliance. Applications without a cover letter or salary requirements will not be accepted.

Direct Applicants Only.
No search or placement firms.

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