PDIQ Product Specialist, Washington DC
dani...@catalist.us
The PDIQ is a comprehensive data and software product that merges the national Catalist voter file with software tools and data created by PDI. We are seeking an engaging problem solver, who can get things done. This system combines voter data, contacts, volunteer, events, members, direct voter contact tools, and more into one interactive database that is already being used by many leading national political organizations.
The ideal candidate will be a highly motivated individual with technical, analytical, and good communication skills, as well as a strong interest in progressive politics. Thoroughness, attention to detail, and an understanding of how data informs decisions are important characteristics. Catalist and PDI value creativity and problemsolving.
This position is full time, available immediately and reports to the PDI Director of Online Tools. It is a joint venture between Catalist and Political Data Inc. (PDI) and is primarily located in Washington DC, with occasional travel.
Principle Duties & Responsibilities:
● Serve as a subjectmatter expert on the PDIQ Application
● Serve as a subjectmatter expert on Catalist data
● Act as an advanced user of all PDI or Catalist applications and APIs
● Troubleshoot reported bugs by resolving when possible or escalating to the PDI and
Catalist Technology and Data teams as needed
● Facilitate new client onboarding through direct client interactions
● Serve as the primary resource for end user trainings
● Update and maintain clientfacing documentation including user manuals, tutorials, and
FAQs
● Ensure a seamless line of communication between the Catalist and PDI teams
● Attend/lead joint PDI/Catalist staff meetings to report on and discuss existing client
issues
● Attend community events to promote and demo the PDIQ to interested clients
Required Skills & Experience:
● Excellent communication and time management skills
● Excellent interpersonal skills
● Ability to translate client issues into internal instructions
● Previous political campaign/organizing experience
● Ability to work long campaign hours when needed
● Creative problem solving and pragmatic attitude
Preferred Qualifications:
● Working knowledge of other political organizing tools (e.g. NGP/VAN, NationBuilder, Organizer)
● Experience in campaign management, targeting, or data management
● Experience providing customer support and training
● Familiarity with SQL, Access, SPSS, bash, and/or python is a plus, but not required
Salary is commensurate with experience. Benefits include health, dental, vision, and 401k. To apply, please email (with “PDIQ Product Specialist” as the subject) resume, a cover letter, and three references to ni...@politicaldata.com