Intermittent 500 error downloading artifacts

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Chris Suich

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Feb 19, 2015, 5:46:48 PM2/19/15

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In our environment, we are seeing intermittent 500 errors in the access log when attempting to download artifacts from a job.

Jenkins is running on RHEL 6.6 with 4 vCPUs and 8 gigs of RAM.

I was wondering if anyone could point me in the direction of what loggers we might be able to use to find out exactly why the 500 error is occuring. I have tried creating a log which uses the following loggers:

org.eclipse.jetty - warning & severe

hudson - warning & severe

jenkins - warning & severe

The 500 error out of the access log is pasted below. The user agent appears as "Java/1.7.0_05" because we are downloading the artifact with Ant.

192.168.5.87 - - [19/Feb/2015:12:47:48 -0500] "GET //job/<job-name>/133/artifact/artifacts/private_internal/extra/artifact.jar HTTP/1.1" 500 27197440 "-" "Java/1.7.0_05"