Unable to connect to to the git repository, can any one please suggest what is wrong with the configuration

[bharat Joshi]

I am getting below exception while trying to fetch the files from the git Repo 

Building in workspace C:\Program Files (x86)\Jenkins\workspace\Git Example
 > C:\Program Files\Git\bin\git.exe rev-parse --is-inside-work-tree # timeout=10
Fetching changes from the remote Git repository
 > C:\Program Files\Git\bin\git.exe config remote.origin.url https://git.etb.tieto.com/xxxxxxxxxx/xxxxx.git # timeout=10
Fetching upstream changes from https://git.etb.tieto.com/xxxxxxx/xxxxxx.git
 > C:\Program Files\Git\bin\git.exe --version # timeout=10
using GIT_ASKPASS to set credentials 
 > C:\Program Files\Git\bin\git.exe fetch --tags --progress https://git.etb.tieto.com/xxxxx/xxxxx.git +refs/heads/*:refs/remotes/origin/*
ERROR: Timeout after 10 minutes
ERROR: Error fetching remote repo 'origin'
hudson.plugins.git.GitException: Failed to fetch from https://git.etb.tieto.com/xxxxxx/xxxxx.git
	at hudson.plugins.git.GitSCM.fetchFrom(GitSCM.java:809)
	at hudson.plugins.git.GitSCM.retrieveChanges(GitSCM.java:1076)
	at hudson.plugins.git.GitSCM.checkout(GitSCM.java:1107)
	at hudson.scm.SCM.checkout(SCM.java:496)
	at hudson.model.AbstractProject.checkout(AbstractProject.java:1281)
	at hudson.model.AbstractBuild$AbstractBuildExecution.defaultCheckout(AbstractBuild.java:604)
	at jenkins.scm.SCMCheckoutStrategy.checkout(SCMCheckoutStrategy.java:86)
	at hudson.model.AbstractBuild$AbstractBuildExecution.run(AbstractBuild.java:529)
	at hudson.model.Run.execute(Run.java:1728)
	at hudson.model.FreeStyleBuild.run(FreeStyleBuild.java:43)
	at hudson.model.ResourceController.execute(ResourceController.java:98)
	at hudson.model.Executor.run(Executor.java:405)
Caused by: hudson.plugins.git.GitException: Command "C:\Program Files\Git\bin\git.exe fetch --tags --progress https://git.etb.tieto.com/xxxxxx/xxxxx.git +refs/heads/*:refs/remotes/origin/*" returned status code -1:
stdout: 
stderr: 
	at org.jenkinsci.plugins.gitclient.CliGitAPIImpl.launchCommandIn(CliGitAPIImpl.java:1877)
	at org.jenkinsci.plugins.gitclient.CliGitAPIImpl.launchCommandWithCredentials(CliGitAPIImpl.java:1596)
	at org.jenkinsci.plugins.gitclient.CliGitAPIImpl.access$300(CliGitAPIImpl.java:71)
	at org.jenkinsci.plugins.gitclient.CliGitAPIImpl$1.execute(CliGitAPIImpl.java:348)
	at hudson.plugins.git.GitSCM.fetchFrom(GitSCM.java:807)
	... 11 more
ERROR: null
Finished: FAILURE

[Victor Martinez]

Hi there,

As far as I see there is a error trace

ERROR: Timeout after 10 minutes

What does it mean? Default cloning/git operations within the Git Plugin for jenkins is about 10 minutes. Therefore, if there is a network latency or the git repo is massive then you might need to tune/tweak it accordingly.

How long does it take to clone that repo manually? 

Cheers

[Ramanathan Muthaiah]

Adding to Victor's response, you may want to explore additional options available for checkout and cloning.

C:\Program Files\Git\bin\git.exe fetch --tags --progress https://git.etb.tieto.com/xxxxx/xxxxx.git +refs/heads/*:refs/remotes/origin/*
ERROR: Timeout after 10 minutes
ERROR: Error fetching remote repo 'origin'

You should also evaluate if the git operations have to pass thru' proxy to complete repo checkout or cloning.

/Ram