An error occurred during installation: No such plugin: cloudbees-folder

Rick Barrera

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Jul 6, 2018, 4:50:49 PM7/6/18

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Hi all,

I am getting this error when trying to do initial setup for my Jenkins server and I know its an issue with my internal environment, but I am not sure what I need to change to get past this. I thought it was a CA root issue and I added to all the cacerts files in my java dirs, both for JAVA and the cacerts in the Jenkins Dir. I am also seeing the below error in the metadata.log, so it looks SSL related. Any help would be greatly appreciated.

Started at Fri Jul 06 20:28:55 UTC 2018

FATAL: Received fatal alert: access_denied

javax.net.ssl.SSLHandshakeException: Received fatal alert: access_denied

at sun.security.ssl.Alerts.getSSLException(Alerts.java:192)

at sun.security.ssl.Alerts.getSSLException(Alerts.java:154)

at sun.security.ssl.SSLSocketImpl.recvAlert(SSLSocketImpl.java:2033)

at sun.security.ssl.SSLSocketImpl.readRecord(SSLSocketImpl.java:1135)

at sun.security.ssl.SSLSocketImpl.performInitialHandshake(SSLSocketImpl.java:1385)

at sun.security.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:1413)

at sun.security.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:1397)

at sun.net.www.protocol.https.HttpsClient.afterConnect(HttpsClient.java:559)

at sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.connect(AbstractDelegateHttpsURLConnection.java:185)

at sun.net.www.protocol.http.HttpURLConnection.getInputStream0(HttpURLConnection.java:1564)

at sun.net.www.protocol.http.HttpURLConnection.getInputStream(HttpURLConnection.java:1492)

at sun.net.www.protocol.https.HttpsURLConnectionImpl.getInputStream(HttpsURLConnectionImpl.java:263)

at hudson.model.DownloadService.loadJSON(DownloadService.java:167)

at hudson.model.UpdateSite.updateDirectlyNow(UpdateSite.java:185)

at hudson.PluginManager.doCheckUpdatesServer(PluginManager.java:1647)

at jenkins.model.DownloadSettings$DailyCheck.execute(DownloadSettings.java:133)

at hudson.model.AsyncPeriodicWork$1.run(AsyncPeriodicWork.java:101)

at java.lang.Thread.run(Thread.java:748)

Finished at Fri Jul 06 20:28:55 UTC 2018. 242ms

Ivan Fernandez Calvo

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Jul 7, 2018, 3:16:05 PM7/7/18

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Try to debug the SSL handshake, you will see the missed certificate
https://docs.oracle.com/javase/7/docs/technotes/guides/security/jsse/ReadDebug.html

Rick

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Jul 9, 2018, 8:18:58 AM7/9/18

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Thank you Ivan, I will try this out.

On Sat, Jul 7, 2018 at 2:16 PM Ivan Fernandez Calvo <kuisat...@gmail.com> wrote:

Try to debug the SSL handshake, you will see the missed certificate
https://docs.oracle.com/javase/7/docs/technotes/guides/security/jsse/ReadDebug.html

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Rick

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Jul 12, 2018, 9:50:32 PM7/12/18

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Hi Ivan,

I was able to get past the intial error by setting my web proxy in the jave arguments string, but now not of my plugins are installing, I get an error for attempted install of the defaul plugins stating the expected SHA-1 value does not match. I found a couple of people having similar issues and the resolution was to remove a China mirror, but I am not sure I do that in the files.

Thanks,

Rick

kuisathaverat

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Jul 13, 2018, 4:40:29 AM7/13/18

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Could you share the exact error message that you see in logs?

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Un Saludo

Iván Fernández Calvo

https://www.linkedin.com/in/iv%C3%A1n-fern%C3%A1ndez-calvo-21425033

Rick

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Jul 13, 2018, 9:06:56 AM7/13/18

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Here is a sample of the errors from the jenkins.err.log, Please note I am running this on a Windows system:

Jul 13, 2018 12:59:59 AM hudson.model.UpdateCenter$DownloadJob run

SEVERE: Failed to install JDK Tool

java.io.IOException: Downloaded file E:\Program Files (x86)\Jenkins\plugins\jdk-tool.jpi.tmp does not match expected SHA-1, expected 'K+QyfQDLMux19gZgQJSwtmwB2PY=', actual 'Ypx9ccYVxEg1XWqFBq2U+3RFh8w='

at hudson.model.UpdateCenter.verifyChecksums(UpdateCenter.java:1810)

at hudson.model.UpdateCenter.access$1100(UpdateCenter.java:149)

at hudson.model.UpdateCenter$InstallationJob.replace(UpdateCenter.java:1963)

at hudson.model.UpdateCenter$UpdateCenterConfiguration.install(UpdateCenter.java:1194)

at hudson.model.UpdateCenter$DownloadJob._run(UpdateCenter.java:1680)

at hudson.model.UpdateCenter$InstallationJob._run(UpdateCenter.java:1874)

at hudson.model.UpdateCenter$DownloadJob.run(UpdateCenter.java:1651)

at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source)

at java.util.concurrent.FutureTask.run(Unknown Source)

at hudson.remoting.AtmostOneThreadExecutor$Worker.run(AtmostOneThreadExecutor.java:112)

at java.lang.Thread.run(Unknown Source)

Jul 13, 2018 12:59:59 AM hudson.model.UpdateCenter$DownloadJob run

INFO: Starting the installation of Script Security on behalf of admin

Jul 13, 2018 12:59:59 AM hudson.model.UpdateCenter$UpdateCenterConfiguration download

INFO: Downloading Script Security

Jul 13, 2018 12:59:59 AM hudson.model.UpdateCenter$DownloadJob run

SEVERE: Failed to install Script Security

java.io.IOException: Downloaded file E:\Program Files (x86)\Jenkins\plugins\script-security.jpi.tmp does not match expected SHA-1, expected '8Rmf3Rs4xMIJwTj+hUn92aoXE5E=', actual '+ys41rzhjFP1n8FaNxCSsaZy0P0='