Problem with Jira plugin 2.3

[vf]

Hi,

I upgraded Jira plugin from 2.2.1 to 2.3, and could not make it working (see stack trace below). 

System:

  Jenkins 2.44 on RHEL, OpenJDK 1.8.0_121

Jira plugin configuration: (unchanged fo 3+ years)

 url https://my.company.com/jira/

 username + password

 other fields are all default.

I tested on a fresh installation: Jenkins 2.44, with only jira plugin 2.3 installed.

I can reproduce the stacktrace by validating my configuration on the configure screen.

But, when I test https://issues.jenkins-ci,org/ with my account, it works without any problem.

So I am very much stuck here, Can anyone give me a hint?

thanks

vf

WARNUNG: Failed to login to JIRA at https://my.company.com/jira/

RestClientException{statusCode=Optional.absent(), errorCollections=[]}

at com.atlassian.jira.rest.client.internal.async.DelegatingPromise.claim(DelegatingPromise.java:47)

at hudson.plugins.jira.JiraRestService.getMyPermissions(JiraRestService.java:407)

at hudson.plugins.jira.JiraSession.getMyPermissions(JiraSession.java:462)

at hudson.plugins.jira.JiraSite$DescriptorImpl.doValidate(JiraSite.java:763)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

at java.lang.reflect.Method.invoke(Method.java:483)

at org.kohsuke.stapler.Function$InstanceFunction.invoke(Function.java:298)

at org.kohsuke.stapler.Function.bindAndInvoke(Function.java:161)

at org.kohsuke.stapler.Function.bindAndInvokeAndServeResponse(Function.java:96)

at org.kohsuke.stapler.MetaClass$1.doDispatch(MetaClass.java:121)

at org.kohsuke.stapler.NameBasedDispatcher.dispatch(NameBasedDispatcher.java:53)

at org.kohsuke.stapler.Stapler.tryInvoke(Stapler.java:746)

at org.kohsuke.stapler.Stapler.invoke(Stapler.java:876)

at org.kohsuke.stapler.MetaClass$6.doDispatch(MetaClass.java:249)

at org.kohsuke.stapler.NameBasedDispatcher.dispatch(NameBasedDispatcher.java:53)

at org.kohsuke.stapler.Stapler.tryInvoke(Stapler.java:746)

at org.kohsuke.stapler.Stapler.invoke(Stapler.java:876)

at org.kohsuke.stapler.Stapler.invoke(Stapler.java:649)

at org.kohsuke.stapler.Stapler.service(Stapler.java:238)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)

at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:491)

at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1074)

at hudson.util.PluginServletFilter$1.doFilter(PluginServletFilter.java:132)

at hudson.util.PluginServletFilter.doFilter(PluginServletFilter.java:123)

at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1065)

at hudson.security.csrf.CrumbFilter.doFilter(CrumbFilter.java:49)

at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1065)

at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:84)

at hudson.security.ChainedServletFilter.doFilter(ChainedServletFilter.java:76)

at hudson.security.HudsonFilter.doFilter(HudsonFilter.java:171)

at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1065)

at org.kohsuke.stapler.compression.CompressionFilter.doFilter(CompressionFilter.java:49)

at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1065)

at hudson.util.CharacterEncodingFilter.doFilter(CharacterEncodingFilter.java:81)

at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1065)

at org.kohsuke.stapler.DiagnosticThreadNameFilter.doFilter(DiagnosticThreadNameFilter.java:30)

at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1065)

at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:365)

at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:185)

at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:181)

at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:689)

at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:391)

at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:146)

at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114)

at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:139)

at org.mortbay.jetty.Server.handle(Server.java:285)

at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:457)

at org.mortbay.jetty.HttpConnection$RequestHandler.content(HttpConnection.java:765)

at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:628)

at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:209)

at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:357)

at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:329)

at org.mortbay.thread.BoundedThreadPool$PoolThread.run(BoundedThreadPool.java:475)

Caused by: RestClientException{statusCode=Optional.absent(), errorCollections=[]}

at com.atlassian.jira.rest.client.internal.async.AbstractAsynchronousRestClient$3.apply(AbstractAsynchronousRestClient.java:188)

at com.atlassian.jira.rest.client.internal.async.AbstractAsynchronousRestClient$3.apply(AbstractAsynchronousRestClient.java:182)

at com.atlassian.httpclient.api.ResponsePromiseMapFunction.apply(ResponsePromiseMapFunction.java:62)

at com.atlassian.httpclient.api.ResponsePromiseMapFunction.apply(ResponsePromiseMapFunction.java:12)

at com.atlassian.util.concurrent.Promises$Of$3.apply(Promises.java:285)

at com.atlassian.util.concurrent.Promises$2.onSuccess(Promises.java:162)

at com.google.common.util.concurrent.Futures$6.run(Futures.java:975)

at com.google.common.util.concurrent.MoreExecutors$SameThreadExecutorService.execute(MoreExecutors.java:253)

at com.google.common.util.concurrent.ExecutionList$RunnableExecutorPair.execute(ExecutionList.java:149)

at com.google.common.util.concurrent.ExecutionList.execute(ExecutionList.java:134)

at com.google.common.util.concurrent.AbstractFuture.set(AbstractFuture.java:170)

at com.google.common.util.concurrent.SettableFuture.set(SettableFuture.java:53)

at com.atlassian.util.concurrent.Promises$Of$3.apply(Promises.java:285)

at com.atlassian.util.concurrent.Promises$2.onSuccess(Promises.java:162)

at com.google.common.util.concurrent.Futures$6.run(Futures.java:975)

at com.google.common.util.concurrent.MoreExecutors$SameThreadExecutorService.execute(MoreExecutors.java:253)

at com.google.common.util.concurrent.ExecutionList$RunnableExecutorPair.execute(ExecutionList.java:149)

at com.google.common.util.concurrent.ExecutionList.execute(ExecutionList.java:134)

at com.google.common.util.concurrent.AbstractFuture.set(AbstractFuture.java:170)

at com.google.common.util.concurrent.SettableFuture.set(SettableFuture.java:53)

at com.atlassian.httpclient.apache.httpcomponents.SettableFuturePromiseHttpPromiseAsyncClient$1$1.run(SettableFuturePromiseHttpPromiseAsyncClient.java:46)

at com.atlassian.httpclient.apache.httpcomponents.SettableFuturePromiseHttpPromiseAsyncClient$ThreadLocalDelegateRunnable$1.run(SettableFuturePromiseHttpPromiseAsyncClient.java:197)

at com.atlassian.httpclient.apache.httpcomponents.SettableFuturePromiseHttpPromiseAsyncClient.runInContext(SettableFuturePromiseHttpPromiseAsyncClient.java:90)

at com.atlassian.httpclient.apache.httpcomponents.SettableFuturePromiseHttpPromiseAsyncClient$ThreadLocalDelegateRunnable.run(SettableFuturePromiseHttpPromiseAsyncClient.java:192)

at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)

at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)

at java.lang.Thread.run(Thread.java:745)

Caused by: org.codehaus.jettison.json.JSONException: A JSONObject text must begin with '{' at character 19 of 

                 <html>

                  <head>

                   <title>Wrong host!</title>

                  </head>

                  <body>

               Please use a valid host.

                  </body>

                 </html>

                

at org.codehaus.jettison.json.JSONTokener.syntaxError(JSONTokener.java:439)

at org.codehaus.jettison.json.JSONObject.<init>(JSONObject.java:169)

at org.codehaus.jettison.json.JSONObject.<init>(JSONObject.java:266)

at com.atlassian.jira.rest.client.internal.async.AbstractAsynchronousRestClient$1.handle(AbstractAsynchronousRestClient.java:145)

at com.atlassian.jira.rest.client.internal.async.AbstractAsynchronousRestClient$3.apply(AbstractAsynchronousRestClient.java:186)

... 26 more

[vf]

More information:

Our Jira version: v6.3.1#6329-sha1:7df76f1

issues.jenkins-ci.org: v7.1.7#71011-sha1:2526d7c

[Slide]

Root of the problem looks to be:

JSONException: A JSONObject text must begin with '{' at character 19 of
                 <html>
                  <head>
                   <title>Wrong host!</title>
                  </head>
                  <body>
               Please use a valid host.
                  </body>
                 </html>

Nothing in your setup changed other than the plugin version? Did you check the change log of the plugin to see if there were any notes on config updates you might need to do? It looks like your server is responding with the data above, which is causing the exception.

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[vf]

Thank you, slide.

I didnt change anything, or at least tried to avoid any other changes, in fact I saw the incompatibility warnings and upgraded therefore only jira plugin, it brought upgrades of other plugins automatically (scm api2, branch api, folder etc). And as I said, I tested the upgrade on a fresh Jenkins 2.44 installation, with no plugins installed by the wizard, only jira 2.3 thereafter, and the same error occured.

Since my test with issues.jenkins-ci.org works just fine, it seems to me that our Jira server might be the culprit, although 2.2.1 and older worked with our jira without issues. 

I also suspect that the underlying apache httpcomponents might cause some version specific imcompatibilities (our jira server is v6, issues.jenkins-ci.org is v7+), tried to debug down to jira-plugin, but did not yet tracked it down (still trying).