[JIRA] (JENKINS-62166) Failing to get SAST scan results

[greg.sternberg@sungardas.com (JIRA)]

Greg Sternberg created an issue

Jenkins / JENKINS-62166 Failing to get SAST scan results Issue Type: Bug Assignee: Sergey Kadaner Components: checkmarx-plugin, dependency-check-jenkins-plugin Created: 2020-05-05 16:09 Environment: Checkmarx plugin ver 8.90.4 Dependency check ver 5.1.1 Jenkins ver 2.222.3 Windows Server 2012 AWS EC2 instance Priority: Major Reporter: Greg Sternberg Frequently when I run a scan via the pipeline it fails with: [Cx-Info]: Generating PDF report [Cx-Info]: Waiting for server to generate pdf report. 495 seconds left to timeout ... [Cx-Info]: Waiting for server to generate pdf report. -2 seconds left to timeout [Cx-Error]: Failed to get SAST scan results: Failed to perform Scan report: Scan report has been automatically aborted: reached the user-specified timeout (8 minutes) These scans never failed before I updated Jenkins & the plugins. Downgrading really isn't an option because I need functionality in these versions. I get a similar message if I turn off PDF generation and simply use the XML file. These files are all <10MB. I also turned off synchronous mode in the Checkmarx plugin but get: [Cx-Info]: Waiting for server to generate xml report. 495 seconds left to timeout ... [Cx-Info]: Waiting for server to generate xml report. 345 seconds left to timeout [Cx-Error]: Failed to get SAST scan results: Server is unavailable So I have a couple of questions: 1) Why isn't the scan able to copy files it used to be able to copy? 2) Where is the 'user-specified timeout (8 minutes)'? I can't find it to update it to >8 3) What server is unavailable? It all runs on the same machine and same filesystem   Add Comment

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[greg.sternberg@sungardas.com (JIRA)]

Greg Sternberg updated an issue

Jenkins / JENKINS-62166 Failing to get SAST scan results

Change By: Greg Sternberg

Frequently when I run a scan via the pipeline it fails with:

{noformat}

[Cx-Info]: Generating PDF report [Cx-Info]: Waiting for server to generate pdf report. 495 seconds left to timeout ... [Cx-Info]: Waiting for server to generate pdf report. -2 seconds left to timeout

[Cx-Error]: Failed to get SAST scan results: Failed to perform Scan report: Scan report has been automatically aborted: reached the user-specified timeout (8 minutes){noformat}

These scans never failed before I updated Jenkins & the plugins. Downgrading really isn't an option because I need functionality in these versions. I get a similar message if I turn off PDF generation and simply use the XML file. These files are all <10MB. I also turned off synchronous mode in the Checkmarx plugin but get:

{noformat}

[Cx-Info]: Waiting for server to generate xml report. 495 seconds left to timeout ... [Cx-Info]: Waiting for server to generate xml report. 345 seconds left to timeout

[Cx-Error]: Failed to get SAST scan results: Server is unavailable{noformat}

So I have a couple of questions: 1) Why isn't the scan able to copy files it used to be able to copy? 2) Where is the 'user-specified timeout (8 minutes)'? I can't find it to update it to >8 3) What server is unavailable? It all runs on the same machine and same filesystem

(Additional information) Using or not using dependency checker has no affect - still get he same behavior.

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[greg.sternberg@sungardas.com (JIRA)]

Greg Sternberg updated an issue

Jenkins / JENKINS-62166 Failing to get SAST scan results

Change By: Greg Sternberg Priority: Major Blocker

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