[JIRA] (JENKINS-61767) Seeing 504 Gateway timeout after updating to LTS version

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syaramada-c@scrippsnetworks.com (JIRA)

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Apr 1, 2020, 10:17:03 AM4/1/20
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suryatej yaramada created an issue
 
Jenkins / Bug JENKINS-61767
Seeing 504 Gateway timeout after updating to LTS version
Issue Type: Bug Bug
Assignee: Ivan Fernandez Calvo
Attachments: Screenshot from 2020-03-31 12-09-39.png
Components: saml-plugin
Created: 2020-04-01 14:16
Environment: Jenkins - 2.222.1 , SAML -latest
Priority: Minor Minor
Reporter: suryatej yaramada

After updrading to LTS 2.222.1 version we are seeing 504 Gateway timeouts on Jenkns , where it is running on EKS with custom Dockerfile with base image amazonlinux. we are using ingress with elb . after a refresh it automatically loading page . we are using SAML okta authentication. nothing found so far in logs .

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kuisathaverat@gmail.com (JIRA)

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Apr 1, 2020, 10:37:03 AM4/1/20
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kuisathaverat@gmail.com (JIRA)

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Apr 1, 2020, 10:38:04 AM4/1/20
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Do you see the login page? Or the main page of Jenkins?

kuisathaverat@gmail.com (JIRA)

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Apr 1, 2020, 10:38:04 AM4/1/20
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kuisathaverat@gmail.com (JIRA)

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Apr 1, 2020, 10:40:04 AM4/1/20
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Do you see the login page? Or the main page of Jenkins? Do it happens to all users?

kuisathaverat@gmail.com (JIRA)

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Apr 1, 2020, 10:43:03 AM4/1/20
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Do you see the login page? Or the main page of Jenkins?
Do it happens to all users?

Did you check the ingress ELB logs?
Did you try to connect locally from the pod?

That 503 is returned by ingress, if there is nothing in the Jenkins logs I will said that it is something between ingress and Jenkins , In any case I do not see the relation with the SAML plugin.

kuisathaverat@gmail.com (JIRA)

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Apr 1, 2020, 1:20:05 PM4/1/20
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Ivan Fernandez Calvo closed an issue as Incomplete
 
Change By: Ivan Fernandez Calvo
Status: Open Closed
Resolution: Incomplete
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