[JIRA] (JENKINS-61520) At the end of Scheduled Jenkins job execution on UFT15 it is giving JNLP-4 error.

31 views
Skip to first unread message

gsureka@ups.com (JIRA)

unread,
Mar 19, 2020, 3:02:04 AM3/19/20
to jenkinsc...@googlegroups.com
Govind Sureka created an issue
 
Jenkins / Bug JENKINS-61520
At the end of Scheduled Jenkins job execution on UFT15 it is giving JNLP-4 error.
Issue Type: Bug Bug
Assignee: Maria Narcisa Galan
Components: hp-application-automation-tools-plugin
Created: 2020-03-19 07:01
Environment: Jenkins: CloudBees Jenkins Enterprise 2.176.2.3-rolling
hp-application-automation-tools-plugin: 6.1
UFT: 15
Priority: Critical Critical
Reporter: Govind Sureka

Hello Team,

 

I have setup UFT 15 for Remote execution with Logged Out option. I Sign out of Windows 10 Workstation where UFT15 is installed. There is Jenkins Node on this system. I triggered Freestyle Jenkins job with plugin: Execute Micro Focus functional tests from Micro Focus ALM. It executed the 4 test cases and updated the result in Jenkins console. Then it gave error for JNLP-4 and Job status becomes Failed.

Please  suggest solution for this on priority. Import section of the logs marked in Red below.

Jenkins Console Log:

Started by user Sureka Govind (VKS2VDQ) Running as SYSTEM Building remotely on UFT_EntAutomation_N4 (uft-ent-n4) in workspace C:\Program Files\Jenkins\UFT_EntAutomation_N4\workspace\jenkinsmaster-5\ENT\EntAutomation\UFT_Jobs\Test_Under_Progress\GCS_Login_UFT15 No emails were triggered. [GCS_Login_UFT15] $ "C:\Program Files\Jenkins\UFT_EntAutomation_N4\workspace\jenkinsmaster-5\ENT\EntAutomation\UFT_Jobs\Test_Under_Progress\GCS_Login_UFT15\HpToolsLauncher.exe" -paramfile props19032020023521961.txt "Started..." Timeout is set to: -1 Run mode is set to: RUN_REMOTE Unable to retrieve test set folder: Node not found. ============================================================================ Starting test set execution Test set name: Regression_GCS_AccountSummary_SearchOpenItems, Test set id: 18802 Test 1: [1]01_GCS_Login will run on host: wksp000c65c9 Test 2: [1]04_GCSAccountSummary will run on host: wksp000c65c9 Test 3: [1]GCS_Logoff will run on host: wksp000c65c9 Test 4: [1]02_GCSSearchOpenItems will run on host: wksp000c65c9 log4net:ERROR [RollingFileAppender] Unable to acquire lock on file C:\Program Files\Jenkins\UFT_EntAutomation_N4\workspace\jenkinsmaster-5\ENT\EntAutomation\UFT_Jobs\Test_Under_Progress\GCS_Login_UFT15\. Could not find a part of the path 'C:\Program Files\Jenkins\UFT_EntAutomation_N4\workspace\jenkinsmaster-5\ENT\EntAutomation\UFT_Jobs\Test_Under_Progress\GCS_Login_UFT15\'. "Scheduler started at:19/03/2020 02:35:26 ------------------------------------------------------------------------------------------------------- 19/03/2020 02:35:26 Running: [1]01_GCS_Login 19/03/2020 02:35:26 Running test: [1]01_GCS_Login, Test id: 618, Test instance id: 4294 Test: [1]01_GCS_Login, Id: 4294, Execution status: Running Test: [1]01_GCS_Login, Id: 4294, Execution status: Passed, Message: Test run includes a warning. For more information, see the test results. Step: Start Test Start Test 01_GCS_Login Step: Start Global Iteration Start Global Iteration 1 Step: Start Action Start Action Action1 Step: Parameter for Login: 44, Status: InfoStep: RunTimeError # -2147287037, Status: Warning Description:The DataTable.ImportSheet operation failed. [ALM\Resources] Resources\4.0 GCS\1.0 Production\Data Master\01_GCS_Login_0115.xls path does not exist. Step: End Action End Action Action1 Step: End Global Iteration End Global Iteration 1 Step: End Test End Test 01_GCS_Login Copy the following report link inside an IE browser to view the test run results: tds://AR_Roadmap.GA.mfqc.ams1907.com:8443/qcbin/TestRunsModule-00000000090859589?EntityType=IRun&EntityID=30766 19/03/2020 02:36:34 Test complete: [1]01_GCS_Login, Run ID: 30766 ------------------------------------------------------------------------------------------------------- 19/03/2020 02:36:34 Running: [1]04_GCSAccountSummary 19/03/2020 02:36:34 Running test: [1]04_GCSAccountSummary, Test id: 847, Test instance id: 4295 Test: [1]04_GCSAccountSummary, Id: 4295, Execution status: Running Test: [1]04_GCSAccountSummary, Id: 4295, Execution status: Failed, Message: Test run failed. Step: Start Test Start Test 04_GCSAccountSummary Step: Start Action Start Action Action1 Step: Replay Error, Status: Failed Run Error: The DataTable.ImportSheet operation failed. [ALM\Resources] Resources\4.0 GCS\1.0 Production\Data Master\04_GCSAccountSummary_0515.xls path does not exist. Function file: [ALM\Resources] Resources\4.0 GCS\1.0 Production\Function Lib\GCSGlobalFunctionLib.vbs Line (158): " DataTable.ImportSheet DataPath,sSheetName,sSheetName". Step: Replay Error, Status: Failed Run Error: The DataTable.ImportSheet operation failed. [ALM\Resources] Resources\4.0 GCS\1.0 Production\Data Master\04_GCSAccountSummary_0515.xls path does not exist. Function file: [ALM\Resources] Resources\4.0 GCS\1.0 Production\Function Lib\GCSGlobalFunctionLib.vbs Line (158): " DataTable.ImportSheet DataPath,sSheetName,sSheetName". Step: Replay Error, Status: Failed Run Error: The DataTable.ImportSheet operation failed. [ALM\Resources] Resources\4.0 GCS\1.0 Production\Data Master\04_GCSAccountSummary_0515.xls path does not exist. Function file: [ALM\Resources] Resources\4.0 GCS\1.0 Production\Function Lib\GCSGlobalFunctionLib.vbs Line (158): " DataTable.ImportSheet DataPath,sSheetName,sSheetName". Step: ******************** Starting AccountSummary Standard Search Test Condition Number *********************** 111, Status: Passed Starting AccountSummary Standard Search Test Condition Number -->111 Step: Replay Error, Status: Failed Run Error: The DataTable.ImportSheet operation failed. [ALM\Resources] Resources\4.0 GCS\1.0 Production\Data Master\04_GCSAccountSummary_0515.xls path does not exist. Function file: [ALM\Resources] Resources\4.0 GCS\1.0 Production\Function Lib\GCSGlobalFunctionLib.vbs Line (158): " DataTable.ImportSheet DataPath,sSheetName,sSheetName". Step: AccountSummary - Standard Search --> 111 - Verification Total Count ----> 0, Status: Passed Standard Search Verification Total Count --> 0 Step: AccountSummary - Standard Search --> 111 - Verification Passed Count --> 0, Status: Passed Standard Search Verification Passed Count --> 0 Step: AccountSummary - Standard Search --> 111 - Verification Failed Count ---> 0, Status: Passed Standard Search Verification Failed Count --> 0 Step: ******************** Ending AccountSummary Standard Search Test Condition Number *********************** 111, Status: Passed Ending AccountSummary Standard Search Test Condition Number -->111 Step: End Action End Action Action1 Step: Start Action Start Action AccountSummarySLATimer Step: End Action End Action AccountSummarySLATimer Step: End Test End Test 04_GCSAccountSummary Copy the following report link inside an IE browser to view the test run results: tds://AR_Roadmap.GA.mfqc.ams1907.com:8443/qcbin/TestRunsModule-00000000090859589?EntityType=IRun&EntityID=30767 19/03/2020 02:37:48 Test complete: [1]04_GCSAccountSummary, Run ID: 30767 ------------------------------------------------------------------------------------------------------- 19/03/2020 02:37:48 Running: [1]GCS_Logoff 19/03/2020 02:37:48 Running test: [1]GCS_Logoff, Test id: 621, Test instance id: 4296 Test: [1]GCS_Logoff, Id: 4296, Execution status: Running Test: [1]GCS_Logoff, Id: 4296, Execution status: Passed, Message: Test run passed. Step: Start Test Start Test GCS_Logoff Step: Start Global Iteration Start Global Iteration 1 Step: Start Action Start Action Action1 Step: End Action End Action Action1 Step: End Global Iteration End Global Iteration 1 Step: End Test End Test GCS_Logoff Copy the following report link inside an IE browser to view the test run results: tds://AR_Roadmap.GA.mfqc.ams1907.com:8443/qcbin/TestRunsModule-00000000090859589?EntityType=IRun&EntityID=30768 19/03/2020 02:38:22 Test complete: [1]GCS_Logoff, Run ID: 30768 ------------------------------------------------------------------------------------------------------- 19/03/2020 02:38:22 Running: [1]02_GCSSearchOpenItems 19/03/2020 02:38:22 Running test: [1]02_GCSSearchOpenItems, Test id: 619, Test instance id: 4300 Test: [1]02_GCSSearchOpenItems, Id: 4300, Execution status: Running Test: [1]02_GCSSearchOpenItems, Id: 4300, Execution status: Failed, Message: Test run failed. Step: Start Test Start Test 02_GCSSearchOpenItems Step: Start Action Start Action Action1 Step: Replay Error, Status: Failed Run Error: The DataTable.ImportSheet operation failed. [ALM\Resources] Resources\4.0 GCS\1.0 Production\Data Master\02_GCSSearchOpenItems_0115.xls path does not exist. Function file: [ALM\Resources] Resources\4.0 GCS\1.0 Production\Function Lib\GCSGlobalFunctionLib.vbs Line (158): " DataTable.ImportSheet DataPath,sSheetName,sSheetName". Step: ******************** Starting Open Items Standard Search Test Condition Number *********************** 1, Status: Passed Test Condition Number -->1 Step: Replay Error, Status: Failed Run Error: The DataTable.ImportSheet operation failed. [ALM\Resources] Resources\4.0 GCS\1.0 Production\Data Master\02_GCSSearchOpenItems_0115.xls path does not exist. Function file: [ALM\Resources] Resources\4.0 GCS\1.0 Production\Function Lib\GCSGlobalFunctionLib.vbs Line (158): " DataTable.ImportSheet DataPath,sSheetName,sSheetName". Step: Open Items Standard Search Test Condition --> 1 - Verification Total Count ----> 0, Status: Passed Open Items Standard Search Verification Total Count --> 0 Step: Open Items Standard Search Test Condition --> 1 - Verificaiton Passed Count --> 0, Status: Passed Open Items Standard Search Verificaiton Passed Count --> 0 Step: Open Items Standard Search Test Condition --> 1 - Verificaiton Failed Count ---> 0, Status: Passed Open Items Standard Search Verificaiton Failed Count --> 0 Step: ******************** Ending Open Items Standard Search Test Condition Number *********************** 1, Status: Passed Test Condition Number -->1 Step: End Action End Action Action1 Step: Start Action Start Action OpenItemsSLATimer Step: End Action End Action OpenItemsSLATimer Step: End Test End Test 02_GCSSearchOpenItems Copy the following report link inside an IE browser to view the test run results: tds://AR_Roadmap.GA.mfqc.ams1907.com:8443/qcbin/TestRunsModule-00000000090859589?EntityType=IRun&EntityID=30769 19/03/2020 02:39:56 Test complete: [1]02_GCSSearchOpenItems, Run ID: 30769 ------------------------------------------------------------------------------------------------------- Test: [1]01_GCS_Login, Status: Passed, Message: Test run includes a warning. For more information, see the test results., Link: tds://AR_Roadmap.GA.mfqc.ams1907.com:8443/qcbin/TestRunsModule-00000000090859589?EntityType=IRun&EntityID=30766 Test: [1]04_GCSAccountSummary, Status: Failed, Message: Test run failed., Link: tds://AR_Roadmap.GA.mfqc.ams1907.com:8443/qcbin/TestRunsModule-00000000090859589?EntityType=IRun&EntityID=30767 Test: [1]GCS_Logoff, Status: Passed, Message: Test run passed., Link: tds://AR_Roadmap.GA.mfqc.ams1907.com:8443/qcbin/TestRunsModule-00000000090859589?EntityType=IRun&EntityID=30768 Test: [1]02_GCSSearchOpenItems, Status: Failed, Message: Test run failed., Link: tds://AR_Roadmap.GA.mfqc.ams1907.com:8443/qcbin/TestRunsModule-00000000090859589?EntityType=IRun&EntityID=30769 Test set: Regression_GCS_AccountSummary_SearchOpenItems, finished at 19/03/2020 02:39:57 ================================================ Run status: Job unstable (Passed with failed tests), total tests: 4, succeeded: 2, failures: 2, errors: 0, warnings: 0 Passed : Root\UFT15_TESTING\Regression_GCS_AccountSummary_SearchOpenItems\01_GCS_Login[1] Failed : Root\UFT15_TESTING\Regression_GCS_AccountSummary_SearchOpenItems\04_GCSAccountSummary[2] Passed : Root\UFT15_TESTING\Regression_GCS_AccountSummary_SearchOpenItems\GCS_Logoff[3] Failed : Root\UFT15_TESTING\Regression_GCS_AccountSummary_SearchOpenItems\02_GCSSearchOpenItems[4] ================================================ Build step 'Execute Micro Focus functional tests from Micro Focus ALM' changed build result to FAILURE FATAL: Remote call on JNLP4-connect connection from wksp000c65c9.us.ups.com/156.134.190.9:61709 failed Also: hudson.remoting.Channel$CallSiteStackTrace: Remote call to JNLP4-connect connection from wksp000c65c9.us.ups.com/156.134.190.9:61709 at hudson.remoting.Channel.attachCallSiteStackTrace(Channel.java:1743) at hudson.remoting.UserResponse.retrieve(UserRequest.java:389) at hudson.remoting.Channel.call(Channel.java:957) at hudson.Launcher$RemoteLauncher.kill(Launcher.java:1086) at hudson.model.AbstractBuild$AbstractBuildExecution.run(AbstractBuild.java:510) at hudson.model.Run.execute(Run.java:1818) at hudson.model.FreeStyleBuild.run(FreeStyleBuild.java:43) at hudson.model.ResourceController.execute(ResourceController.java:97) at hudson.model.Executor.run(Executor.java:429) java.lang.OutOfMemoryError: Java heap space at java.lang.String.<init>(String.java:837) at java.lang.String.substring(String.java:2665) at org.jvnet.winp.WinProcess.parseCmdLineAndEnvVars(WinProcess.java:177) at org.jvnet.winp.WinProcess.getEnvironmentVariables(WinProcess.java:146) at hudson.util.ProcessTree$WindowsOSProcess.getEnvironmentVariables2(ProcessTree.java:595) at hudson.util.ProcessTree$WindowsOSProcess.hasMatchingEnvVars2(ProcessTree.java:607) at hudson.util.ProcessTree$WindowsOSProcess.access$700(ProcessTree.java:499) at hudson.util.ProcessTree$Windows.hasMatchingEnvVars(ProcessTree.java:683) at hudson.util.ProcessTree$Windows.killAll(ProcessTree.java:658) at hudson.Launcher$RemoteLauncher$KillTask.call(Launcher.java:1103) at hudson.Launcher$RemoteLauncher$KillTask.call(Launcher.java:1094) at hudson.remoting.UserRequest.perform(UserRequest.java:207) at hudson.remoting.UserRequest.perform(UserRequest.java:53) at hudson.remoting.Request$2.run(Request.java:358) at hudson.remoting.InterceptingExecutorService$1.call(InterceptingExecutorService.java:72) at java.util.concurrent.FutureTask.run(FutureTask.java:266) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624) at hudson.remoting.Engine$1$1.run(Engine.java:98) at java.lang.Thread.run(Thread.java:821) Caused: java.io.IOException: Remote call on JNLP4-connect connection from wksp000c65c9.us.ups.com/156.134.190.9:61709 failed at hudson.remoting.Channel.call(Channel.java:963) at hudson.Launcher$RemoteLauncher.kill(Launcher.java:1086) at hudson.model.AbstractBuild$AbstractBuildExecution.run(AbstractBuild.java:510) at hudson.model.Run.execute(Run.java:1818) at hudson.model.FreeStyleBuild.run(FreeStyleBuild.java:43) at hudson.model.ResourceController.execute(ResourceController.java:97) at hudson.model.Executor.run(Executor.java:429) Recording test results No emails were triggered. Triggering a new build of jenkinsmaster-5 » Enterprise Enablement (ENT) » EntAutomation » Burp_Suite_Jobs » aaa Finished: FAILURE

 

 

Add Comment Add Comment
 
This message was sent by Atlassian Jira (v7.13.12#713012-sha1:6e07c38)
Atlassian logo

paul-adrian.tofan@microfocus.com (JIRA)

unread,
Mar 19, 2020, 5:55:02 AM3/19/20
to jenkinsc...@googlegroups.com

anda-sorina.laakso@microfocus.com (JIRA)

unread,
Mar 24, 2020, 8:41:03 AM3/24/20
to jenkinsc...@googlegroups.com
Anda Sorina Laakso commented on Bug JENKINS-61520
 
Re: At the end of Scheduled Jenkins job execution on UFT15 it is giving JNLP-4 error.

Apparently the problem is here: Unable to retrieve test set folder: Node not found. I will check it out.

gsureka@ups.com (JIRA)

unread,
Apr 15, 2020, 6:08:03 AM4/15/20
to jenkinsc...@googlegroups.com

Hello Anda,

Please let me know when the issue will be resolved, it is blocking our execution and giving us false result of Jenkins job due to error.

 

Appreciate your response.

 

Thanks,

Govind

anda-sorina.laakso@microfocus.com (JIRA)

unread,
Apr 15, 2020, 6:48:02 AM4/15/20
to jenkinsc...@googlegroups.com

Did you check our latest launched version? And what option are you using: Run on planned host or Run remotely?

gsureka@ups.com (JIRA)

unread,
Apr 15, 2020, 7:43:02 AM4/15/20
to jenkinsc...@googlegroups.com

We are using version: 6.1 with option: Run remotely. Please advise.

 

ALM is not storing the Machine name so not using the Run on planned host option.

gsureka@ups.com (JIRA)

unread,
Apr 17, 2020, 3:06:02 AM4/17/20
to jenkinsc...@googlegroups.com

Hello Anda- Does this need any changes in Java settings or other?

anda-sorina.laakso@microfocus.com (JIRA)

unread,
Apr 21, 2020, 3:24:03 AM4/21/20
to jenkinsc...@googlegroups.com

Did you registered the planned host properly? And did you check that the host is operational? Only then you can use run on planned host.

gsureka@ups.com (JIRA)

unread,
Apr 21, 2020, 3:28:01 AM4/21/20
to jenkinsc...@googlegroups.com

Thanks Anda, could you please let me know what you mean by 'Did you registered the planned host properly?'. The host is operational as I am able to login to that system and work. It has UFT as well.

 

Also could you please advise on the JNLP-4 error that is occurring at the end of job.

anda-sorina.laakso@microfocus.com (JIRA)

unread,
Apr 21, 2020, 4:28:03 AM4/21/20
to jenkinsc...@googlegroups.com

gsureka@ups.com (JIRA)

unread,
Apr 21, 2020, 9:41:02 AM4/21/20
to jenkinsc...@googlegroups.com

Thanks Anda, currently I don't have access to the Lab options mentioned in doc that you shared.

Could you please provide solution for the JNLP-4 error which is major hinderance now from Jenkins execution.

gsureka@ups.com (JIRA)

unread,
Apr 22, 2020, 4:40:02 AM4/22/20
to jenkinsc...@googlegroups.com

Hello Anda- Please let me know if any changes needs to be done for JNLP-4 error.

anda-sorina.laakso@microfocus.com (JIRA)

unread,
Apr 22, 2020, 4:45:03 AM4/22/20
to jenkinsc...@googlegroups.com

gsureka@ups.com (JIRA)

unread,
Apr 22, 2020, 9:24:02 AM4/22/20
to jenkinsc...@googlegroups.com

Hello Anda,

Thanks for this. Per solution I restarted my Agent and run the job again. At the end of job it generated the JNLP-4 error. My agent is of Windows Services type.

Could you please let me know what needs to be updated for Jenkins Agent.

Thanks.

gsureka@ups.com (JIRA)

unread,
Apr 24, 2020, 7:54:03 AM4/24/20
to jenkinsc...@googlegroups.com

Hello Anda, Kind request to let us know what needs to be done to resolve the issue. We are running out of time. 

anda-sorina.laakso@microfocus.com (JIRA)

unread,
Apr 24, 2020, 9:01:03 AM4/24/20
to jenkinsc...@googlegroups.com

gsureka@ups.com (JIRA)

unread,
Apr 29, 2020, 11:08:03 AM4/29/20
to jenkinsc...@googlegroups.com

Hello Anda- Thanks, we updated(Deleted and created a new node of Windows services type) the Node but still the issue persists. Please advise.

gsureka@ups.com (JIRA)

unread,
Apr 30, 2020, 5:03:04 AM4/30/20
to jenkinsc...@googlegroups.com

Hello Anda- Want to update, we are using AdoptOpenJDK on this VM where we are getting this error. Please suggest how to overcome this JNLP-4 error. 

Reply all
Reply to author
Forward
0 new messages